Regional Director, Supportive Housing

Services For The Underserved, Inc.•New York, NY

5d•$110,000 - $115,000•Onsite

About The Position

The Regional Director, Supportive Housing provides leadership, management, and direction to Program Directors overseeing residential settings and supportive housing programs. Reporting to the Vice President, Supportive Housing, this role sets strategic direction to elevate service delivery and ensure quality outcomes. The Regional Director provides clinical, operational, and fiscal leadership across a portfolio of programs, promotes person-centered care, and helps develop innovative service models. The role also supports staff development, regulatory compliance, and opportunities for organizational growth.

Requirements

Master’s degree in Human Services or a related discipline.
At least 5 years of professional experience.
At least 2 years of managerial experience in a professional function.
Leadership capability to manage and coach Program Directors.
Ability to contribute to and implement work systems that support efficient operations.
Ability to provide direction and focus on implementing new initiatives.

Responsibilities

Provide programmatic leadership and develop measurable program goals, objectives, and workplans that support quality services, safety, and positive outcomes.
Lead the housing division in delivering quality, innovative services and collaborate with staff to develop and implement new models of care.
Promote person-centered care that supports dignity and opportunity.
Provide clinical, operational, and fiscal leadership to a portfolio of programs.
Position the agency to respond to growth opportunities.
Align and update position descriptions and performance plans.
Apply knowledge of behavioral health regulations and programs when managing and coaching Program Directors.
Ensure residences and programs meet regulatory requirements, model best practices, and integrate new tools and initiatives.
Coach Program Directors, develop their leadership skills, and customize development plans to build consistent competencies.
Clarify Program Directors’ decision-making authority and empower them to act without micromanaging.
Work with internal and external stakeholders to resolve problems, influence decisions, and provide consultation.
Manage special projects and other assignments determined by the Vice President.
Represent the agency and its programs professionally to funders, consumers, prospective consumers, referring agencies, and network members.
Stay current on regulations, policies, industry trends, and best practices.