Regional Director

MY WIRELESS•Indianapolis, IN

1d•$90,000 - $150,000

About The Position

My Wireless, an AT&T Authorized Retailer, is seeking an experienced Regional Director to lead sales performance and store execution across a multi-market region. The role focuses on coaching leaders, delivering a strong customer experience, growing a loyal client base, and meeting company revenue and EBITDA goals. The Regional Director develops and executes sales and operational plans, builds strong teams, ensures compliance and store safety, and supports company-wide initiatives. Frequent travel across the region is required.

Requirements

At least 5 years of multi-unit retail leadership experience, including leading managers across several locations.
Proven record of achieving sales targets and turning around underperforming stores.
Strong P&L, KPI, and data-analysis skills.
Ability to coach, develop, and hold leaders accountable.
Clear, professional communication with field teams, headquarters partners, and carrier partners.
Ability to travel frequently across the region.
Strong leadership, a results-oriented mindset, and the ability to inspire and guide teams.

Nice To Haves

Wireless, telecom, or consumer electronics retail experience.
Bachelor's degree, or equivalent experience.

Responsibilities

Set and lead monthly regional sales initiatives, working toward Top 3 standing in AT&T NAR and Compliance Rankers.
Build strategic monthly action plans, analyze KPIs by market and store, and take corrective action when performance lags.
Coach, mentor, and hold Market and Area Managers accountable, while developing future leaders.
Partner with HR and Recruiting to recruit, select, onboard, and train talent and keep stores fully staffed.
Oversee store scheduling, task assignment, and daily execution standards.
Manage payroll, inventory, and operating costs in support of revenue and EBITDA goals.
Implement and maintain security and asset-protection protocols for merchandise, team members, and customers.
Maintain clean, safe, and welcoming stores.
Ensure stores comply with legal, AT&T, and company requirements, including avoiding AT&T Execution Incentive failures.
Develop, communicate, and enforce policies and procedures for programs, operations, and personnel.
Keep current with industry trends through workshops, publications, and networking.
Contribute to company-wide initiatives and achieve related objectives as needed.