Regional Director, Sales (East)

Medallia • UNAVAILABLE, UNAVAILABLE

4d

About The Position

Medallia is a pioneer and market leader in Experience Management, offering the Medallia Experience Cloud SaaS platform. The Regional Director, Sales (East) leads enterprise sales across the region, supporting customers in industries including financial services, B2B, telecommunications, retail, hospitality, and automotive.

The role leads Sales Directors who are individual contributors, guiding the team in acquiring new customers and expanding relationships with existing accounts. It owns regional sales strategy and forecasts, develops talent, and works across internal sales teams and external partners to improve growth, retention, and win rates.

Requirements

• At least 2 years as a first-tier leader of a high-performing enterprise software sales team.
• At least 5 years as a top-performing individual contributor in an enterprise software account management or field sales role.
• Demonstrated experience consistently exceeding quota in an enterprise sales organization.

Nice To Haves

• Demonstrated experience building and maintaining C-suite relationships.
• A track record of inspiring and developing high-performing account management and sales professionals.
• Previous experience or knowledge in Customer Experience Management, or experience selling SaaS-based software solutions based on business value.
• Understanding of transaction-structure best practices and the ability to work with revenue recognition to develop creative, complex deal structures that maximize revenue.

Responsibilities

• Lead a team of Sales Directors focused on acquiring new customers and expanding Medallia's footprint in existing accounts.
• Support Sales Directors in creating and executing account-expansion strategies, including prospecting, meeting preparation, territory reviews, quarterly business reviews, and multi-year managed renewals.
• Own, drive, and accurately forecast new software bookings, retention, and upsell and cross-sell opportunities.
• Define territory strategies, account lists, and quota expectations.
• Attract, recruit, and hire Sales Directors to build a high-performing team.
• Inspire, develop, and retain high-performing employees.
• Partner with members of the Sales Ecosystem, including Solutions Consulting, Field Sales, and Inside Sales.
• Build and execute relationships and go-to-market strategies with Medallia partners, including management consulting firms and global system integrators.
• Collaborate with Sales and Ecosystem Leadership, Sales Operations, and Marketing to improve the account approach, retention rate, and win rate.
• Work with the Area Vice President and sales leadership team to set the vision, strategy, and tone for the region.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed