Regional Director Operations, Warehouse

Little Caesars Pizza•Valmeyer, IL

19h•Onsite

About The Position

The Regional Director Operations has executive responsibility and accountability for one of three regional organizations of company distribution centers and their satellite facilities. In conjunction with Distribution Center Directors and the Vice President of North America Distribution, this position ensures optimal distribution center performance and achievement of key performance and growth indicators. The role operates with the utmost confidentiality and discretion in matters of significant business importance and is based at the distribution center in the zone headquarters city. The position leads regional distribution operations, logistics strategy, network optimization, financial performance, staffing, and operational excellence. It works closely with distribution center leaders and corporate partners to align regional objectives with company priorities, strengthen collaboration, protect the brand, and meet customer service expectations. Travel may exceed 50% of the time, and non-traditional hours may be needed.

Requirements

Bachelor’s degree in business, logistics, or another relevant discipline; relevant experience may be considered in lieu of education.
Ten or more years of experience in a multi-location warehouse and/or distribution environment.
Solid command of business strategies and operational disciplines, with experience establishing and implementing strategic initiatives.
Ability to coach and develop a goal-oriented, forward-thinking, technologically savvy staff.
Ability to provide leadership in developing directors and staff, operational strategic plans, and programs, and to promote a best-practice employment culture.
Financial acumen and sound business analysis and judgment.
Advanced communication skills to convey highly complex information to multiple audiences, deliver key messages at multiple organizational levels, and reach agreement between conflicting parties.
Ability to build relationships, manage people, and foster collaboration across levels and locations.
Prior experience managing vendor relationships, including contracts, financials, and performance.
Ability to understand warehouse management systems, including InfoLink, Power Warehouse, and Pick-to-Voice systems, and collaborate with external corporate departments in support of business initiatives.
Working knowledge and demonstrated understanding of onboard computer systems such as Peoplenet, Cadec, Xatanet, or other onboard mobile collection devices.
Proficiency in Microsoft Office applications.
Knowledge of Department of Transportation (DOT), Federal Motor Safety Administration (FSMA), and Compliance, Safety, Accountability (CSA) scores.
Demonstrated communication effectiveness, ability to educate and inform broad audiences including senior staff, and well-developed influencing skills.
Ability to work non-traditional hours as needed.
Ability to travel locally, out of state, and overnight as required; travel may exceed 50% of the time.

Nice To Haves

Foodservice distribution experience is strongly preferred.

Responsibilities

Oversee and execute strategic and tactical operational initiatives, meeting key metrics and financial goals related to budget performance, route optimization, warehouse throughput, safety, sanitation, and inventory shrinkage and adjustments.
Provide direction and subject matter expertise to Distribution Center Directors and staff; analyze center performance against goals and help develop and communicate performance initiatives, results, best practices, and corporate information.
Develop a regional delivery system spanning stores, distribution centers, satellite facilities, and external facilities to streamline zone operations and deliveries.
Collaborate with the Vice President of North America Distribution, other Regional Directors, and Distribution Center Directors to optimize the zone, standardize operations, and achieve operational excellence.
Develop a regional logistics strategy to streamline operations, minimize handling costs, improve throughput ratios, manage zone-specific strategic metrics, and meet customer service expectations.
Review distribution network sizing based on restaurant locations and inbound and outbound freight costs; recommend low-cost solutions for the size and structure of the network.
Lead Distribution Center Directors in achieving projected business targets and financial metrics.
Ensure compliance with company and operating policies and procedures, support a fair and reasonable work environment, and promote a high-performing culture.
Serve as a corporate liaison for regional distribution centers and corporate initiatives, facilitating communication between regions and corporate offices.
Align distribution center objectives with corporate objectives and initiatives.
Direct and approve personnel actions within the zone and projected budget limits; ensure staffing levels comply with approved ratios; conduct performance evaluations for Distribution Center Directors and other managers and review evaluations for DC supervisors.
Maintain a culture of open communication and manage day-to-day business practices with fairness, firmness, and consistency.
Protect the brand across the supply chain through safety, quality assurance, sanitation, assurance of supply, and efficient operations that balance low cost with service.
Travel locally, out of state, and overnight as required, following company travel policy guidelines.