Regional Director of Operations

Parallel Management Group • Northville, MI

2d

About The Position

Parallel Management Group is hiring a Regional Director of Operations to oversee its senior living communities in Southeast Michigan. The role serves as the primary operations partner to each community’s leadership team, supporting regulatory compliance, audits, training, and on-the-ground problem solving. The position requires hands-on experience managing a senior living community and includes local travel, with occasional overnights.

The Regional Director monitors community budgets, clinical services, and regulatory compliance; carries out audits and corporate programs; helps ensure buildings are maintained and community needs are addressed; and identifies regional risks and opportunities. The role also leads regional operations and office support staff, develops community leaders, supports employee relations, creates and updates programs and policies, and represents Parallel Management at industry meetings and through local involvement.

Requirements

• At least 2 years managing licensed HFA (Home for the Aged) or AFC (Adult Foster Care) communities in Michigan.
• At least 4 years of operations experience in healthcare.
• A track record in sales or occupancy growth.
• Strong organizational and problem-solving skills, and urgency in seeing issues through to resolution.
• Strong computer skills.
• Ability to travel locally, with occasional overnights.

Nice To Haves

• Experience with Yardi.

Responsibilities

• Monitor each community’s budget, clinical services, and regulatory compliance.
• Run regular audits and ensure communities follow corporate directives and implement corporate programs.
• Ensure buildings are in good working order and community needs and requests are resolved quickly.
• Identify regional risks and opportunities and develop and carry out action plans.
• Lead the regional operations team and direct regional office support staff.
• Recruit, hire, develop, and retain high-performing community leaders through training, coaching, and accountability.
• Oversee employee relations and help resolve staff conflicts.
• Create corporate and community programs and expand existing programs.
• Write and update community policies and procedures.
• Represent Parallel at industry meetings and promote its communities through local involvement.

Benefits

• Medical, dental, vision, and prescription coverage.
• 401(k) retirement plan.
• Paid time off.
• Short-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed