Regional Director of Operations | Puerto Rico

Schulte Companies•SAN JUAN, PR

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, and hands-on Regional Director of Operations to oversee operations across multiple hotel properties in Puerto Rico. The role includes managing budgets and financial plans, controlling expenditures, maintaining financial and statistical records, and achieving sales and profit targets. The Regional Director of Operations recruits, trains, and monitors staff; plans work schedules; addresses guest concerns and operational problems; and ensures events and conferences run smoothly. The role also oversees hotel asset preservation, including maintenance, supplies, renovations, and furnishings; maintains relationships with contractors, vendors, and suppliers; and supports a safe and secure environment for guests and associates. The position ensures properties meet brand guidelines and service standards, maintain appropriate inspections, and comply with licensing, health and safety, and other statutory requirements. Other duties may be assigned to meet business objectives.

Requirements

Previous experience as a General Manager or Area General Manager at a similar size and type of hotel.
Ability to communicate effectively verbally and in writing.
Demonstrated ability to lead a team.
Excellent attention to detail.
Financial savvy.
Proficiency in Microsoft Office products.
Ability to work in a fast-paced environment and multitask.

Nice To Haves

Bachelor's degree in Hospitality Management or Business.

Responsibilities

Manage budgets and financial plans and control expenditures for multiple properties.
Maintain statistical and financial records.
Set and achieve sales and profit targets.
Recruit, train, and monitor staff.
Plan work schedules for individuals and teams.
Respond to and resolve guest concerns appropriately.
Address problems and troubleshoot operational issues.
Ensure events and conferences run smoothly.
Preserve hotel assets, including overseeing maintenance, supplies, renovations, and furnishings.
Maintain relationships with contractors, vendors, and suppliers.
Ensure a safe and secure environment for guests and associates.
Ensure appropriate property inspections as identified by the organization and brand.
Ensure properties meet brand guidelines, service expectations, and standards.
Ensure compliance with licensing laws, health and safety requirements, and other statutory regulations.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay access (Work Today, Get Paid Today).
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match for eligible associates.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts through the Schulte Savings Marketplace on event tickets, electronics, gym memberships, and more.