Regional Credit Manager

Galloup•Conshohocken, PA

About The Position

The Regional Credit Manager leads the company’s credit functions for assigned business units, manages credit risk, supports profitable sales growth, and optimizes working capital. Reporting to the Director of Credit Services, this role works cross-functionally to deliver consistent, efficient, customer-oriented credit processes while enforcing strong governance and financial discipline. The Regional Credit Manager leads a team of Credit Analysts and Credit Administrative Assistants. The role includes leadership, direction, growth, and mentoring for a multi-state credit team, and requires travel to regional locations as needed to engage with the team and Sales. The position is performed in a normal office environment.

Requirements

  • At least 5 years of experience in credit, accounts receivable (AR), or financial risk management.
  • At least 2 years of leadership experience.
  • High school diploma or equivalent.
  • Proficiency with Microsoft Office Suite.
  • Strong knowledge of credit policy, financial analysis, and receivables management.
  • Ability to balance risk with sales and customer needs and exercise strong business judgment.
  • Ability to assess and implement technological tools to support collections and AR management.
  • General understanding of lien statutes, bankruptcy laws, and state sales tax rules.
  • Highly organized and detail-oriented, with the ability to work in fast-paced, continuously evolving, and sometimes ambiguous environments.
  • Ability to work cross-functionally and drive teams to timely consensus; provide excellent internal and external customer service; build relationships across teams; and demonstrate financial acumen and strong collaboration.
  • Strong verbal and written communication skills.
  • Ability to see, talk, and hear, and to sit for 8 hours a day; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

  • 7 years of experience in credit, AR, or financial risk management.
  • 3 or more years of leadership experience.
  • Experience with credit/AR systems and analytics tools.
  • Experience managing multi-location teams.

Responsibilities

  • Provide leadership, direction, growth, and mentoring for a multi-state credit team.
  • Model and adhere to the company’s stated values.
  • Invest in self-growth through continuous improvement, learning, and development.
  • Manage credit risk across the assigned regional customer portfolio by evaluating creditworthiness, establishing appropriate credit limits, and monitoring credit exposure.
  • Manage regional collection activities in alignment with established strategy, including prioritizing delinquent accounts, directing customer outreach, and managing appropriate escalations.
  • Apply working knowledge of lien statutes, bankruptcy requirements, and sales tax regulations when managing customer accounts; oversee the lien process and determine when appropriate action is required.
  • Manage regional receivables performance, focusing on improving days sales outstanding (DSO) and reducing aging balances.
  • Balance credit risk with customer and business needs, supporting customer relationships while protecting the company’s financial interests.
  • Prepare reports for management review.
  • Collaborate with Sales to streamline customer onboarding and credit processes.
  • Travel to regional locations to support sales alignment.
  • Ensure adherence to established credit policies, internal controls, and documentation requirements across the assigned region.
  • Perform other duties as assigned.

Benefits

  • Employee ownership
  • Opportunities to learn and grow, with coaching and mentoring
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