Regional Congress Account Manager

BCD

49d•$75,000 - $110,000•Remote

About The Position

The Regional Congress Account Manager supports Life Sciences clients in a fast-paced, highly regulated congress environment. Working closely with the Global Account Director and operations teams, the role helps drive client engagement, reporting, education, and overall program success. The position is virtual for US-based candidates, operates in the Eastern Time Zone, and requires 25%–50% travel availability.

Requirements

Strong client relationship-building and communication skills.
Ability to work in a structured, detail-oriented environment where timelines, processes, and quality matter.
Ability to partner across cross-functional teams.
Accuracy and professionalism when supporting reports, presentations, business reviews, and educational materials.
Availability to travel 25%–50%.
Must be US-based; role operates in the Eastern Time Zone.

Nice To Haves

Experience in account management, client services, program management, or a similar client-facing role.
Exposure to congress, meetings, events, healthcare, or Life Sciences environments.
Familiarity working with operational teams in a compliance-focused, deadline-driven setting.
A bachelor’s degree or equivalent work experience.
Experience supporting Life Sciences customers and global congress programs.

Responsibilities

Build strong client relationships and serve as a reliable, responsive point of contact.
Partner with cross-functional teams to maintain communication and keep deliverables on track.
Support reports, presentations, business reviews, and educational materials.
Identify opportunities to improve processes, solve problems, and elevate the client experience.
Help drive client engagement, reporting, education, and overall program success.