Regional Community Director - Affordable

Property Management, Inc.•Camp Hill, PA

9h•Onsite

About The Position

Property Management, Inc. (PMI) is seeking a motivated individual to join their growing, employee-owned company as a Regional Community Director, Affordable Housing. This role will oversee the operational and financial management of scattered site apartment communities within Pennsylvania. The ideal candidate should be located in Central Pennsylvania, as this is not a remote position. PMI has been in business for over 55 years, manages over $4 billion in real estate assets, and has over 30,000 customers and 360 clients.

Requirements

1-3 years in a Regional Portfolio Manager role strongly preferred.
3-5 years affordable housing experience (Section 8, RD, Tax Credit, etc.).
3-5 years of experience in large multi-family property management (500+ units) required.
5-7 years of people management experience.
BA/BS degree required.
3rd party management experience preferred.
Proficiency with property management software platforms, preferably Yardi.
Strong, positive, motivational leadership style in managing multiple teams to success.
Strong communication and presentation skills.
Proven track record of ability to build consensus among diverse stakeholders.
Strong financial aptitude and analytical skills.
ARM designation desired (CPM designation preferred) but neither is required.
Analytical skills necessary in order to manage moderately complex task assignments and provide direction/support to subordinates in task performance.
Pennsylvania Real Estate Salesperson License preferred (required within 12 months of hire date).
Valid PA driver’s license, insurance, and reliable transportation required.

Nice To Haves

ARM designation
CPM designation
Pennsylvania Real Estate Salesperson License

Responsibilities

Ensure occupancy targets are achieved through leasing and resident retention.
Create value for clients through meeting NOI and revenue goals.
Partner with facilities and leadership teams to ensure physical assets are operating at peak performance levels.
Oversee and contribute to annual budget process.
Maintain general knowledge of any new development or sales transactions in geographic market under management. Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio.
Preparation of monthly owner’s reports and quarterly financial reviews with Senior Vice President, Residential Division.
Proactively build and maintain strong relationships with clients and vendors.
Ensure operation execution yields consistently strong resident satisfaction survey results.
Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses.
Ensure each property provides/builds value for the client.
Effectively leverage talent within portfolio, promoting from within while supplementing with external talent that exemplifies the PMI brand.
Leverage a succession plan to develop talent and anticipate needs.
Actively participate in the hiring process.
Empower managers to work collaboratively to accomplish business goals and establish best practices.
Manage performance issues in a timely and effective manner.
Conduct annual performance evaluations for each Community Director within assigned portfolio and submit the evaluations to the Senior Vice President, Residential Division.
Ensure that annual performance evaluations for community personnel are being conducted by Community Directors and submitted in a timely fashion.
Make written salary and merit increase recommendations for personnel within assigned portfolio to the Senior Vice President, Residential Division.
Foster a diverse and inclusive workplace.
Work closely with community teams in the implementation and execution of PMI programs that yield results while enhancing brand alignment.
Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio. Work with Leasing Director to ensure proper ROI on marketing outreach.
Assist in pitching business to prospective new clients.