Community Director - Affordable
About The Position
Indigo Real Estate is seeking a Community Director who is passionate about customer service, property management, and affordable housing. The role plans, controls, and directs the property's day-to-day operations, maintains effective resident relations, meets ownership and management financial objectives, and ensures compliance with HUD, IRS, government agency, legal, and company requirements. The position encompasses personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, reporting, and compliance. It also supports property marketing, including advertisements and third-party Independent Listing Services, prepares annual budget materials, monitors cost-center expenditures and forecasts, and provides general support to the Investment Manager. The successful candidate is organized, energetic, self-directed, service-oriented, and able to respond to issues with sound judgment, discretion, urgency, and strong communication.
Requirements
- At least 3 years of property management experience.
- At least 2 years of HUD Multifamily Section 8 and/or Low-Income Housing Tax Credit experience.
- At least 2 years of experience managing 55 or more units.
- Knowledge of Yardi or similar housing software.
- Excellent verbal and written communication skills.
- Ability to exercise quick and accurate judgment and maintain confidentiality.
- Effective conflict-resolution and customer-service skills.
- Ability to set priorities, multitask, and maintain strong attention to detail.
Nice To Haves
- Experience successfully managing more than one community.
- Experience managing multifamily affordable housing properties.
- Experience with HUD and/or tax credit programs.
- Yardi management software experience.
- Ability to work well under pressure, self-motivate, work independently, and operate with or without direct supervision.
Responsibilities
- Plan, control, and direct the day-to-day operation of the property.
- Maintain effective and harmonious resident relations.
- Manage the property in accordance with HUD and IRS program guidelines.
- Meet the financial objectives of the ownership and management.
- Ensure the property's compliance requirements are met and respond to applicable government agency standards and requirements.
- Manage or oversee personnel training, leasing, collections, resident services, and maintenance.
- Support budgeting, capital improvements, accurate reporting, and compliance with applicable laws and company policies.
- Ensure adherence to safety policies and procedures.
- Collaborate on property marketing strategies consistent with established procedures.
- Assist with coordination and updates to advertisements and listings, especially through third-party Independent Listing Services (ILS).
- Prepare materials for annual budgets and monitor cost-center expenditures and forecasts in line with financial targets.
- Provide general support to the Investment Manager and perform other duties as assigned.
Benefits
- Competitive salary and performance incentives.
- Full benefits package for full-time employment upon meeting eligibility requirements.
- Medical, dental, and vision coverage.
- Medical flex-spending account.
- Life insurance.
- 401(k) retirement savings plan with employer match.
- Vacation time.
- Sick and Safe Leave.
- Additional employee resource programs.
- Paid vacation, personal, and sick time available after successful completion of the introductory period.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
