Regional Communications Manager II (Albany/Capital Region)
About The Position
The Regional Communications Manager II implements communications and public relations programs in the assigned region to protect and enhance the corporation’s image with multiple audiences, and provides communications support to other areas of the corporation. Candidates must reside in the Albany/Capital Region. At Level II, the position develops and maintains strong media relationships, proactively works with reporters, editors, and community leaders, and serves as the region’s primary media contact and corporate spokesperson. It advises the regional plan president and senior regional staff on communications strategy and media considerations, leads regional internal communications programs, manages a corporate employee news-gathering network, and serves as Public Information Officer on the local incident management team when the Corporate Disaster Response and Recovery Plan is implemented. The role also encompasses Level I responsibilities, including reviewing and editing external communications, monitoring news coverage and preparing talking points, supporting reports and presentations for senior management, and upholding the corporation’s mission, values, Code of Conduct, and privacy policies. Regular and reliable attendance is required. Other functions may be assigned by management. The position requires prolonged sitting and/or standing at a workstation, computer use, and travel across the Health Plan service region for meetings or training as needed.
Requirements
- Ten or more years of experience in communications news writing and editing, and/or public relations.
- Bachelor’s-level education in Communications, Public Relations, Journalism, Political Science, or a related discipline; a combination of education and experience will be considered.
- Familiarity with the assigned region and its media markets.
- Ability to work independently and plan and implement multiple communications programs concurrently.
- Demonstrated creative and analytical skills.
- Excellent written and verbal communication skills.
- Ability to interact with all levels of management, other Plans, and outside professionals.
- Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.
- Must reside in the Albany/Capital Region.
Nice To Haves
- Background in the health care industry is preferred.
- Community outreach/programming experience is preferred.
Responsibilities
- Develop and maintain strong relationships with regional reporters, editors, and community leaders to improve corporate image.
- Serve as the primary media contact and corporate spokesperson within the region.
- Advise the regional plan president and other senior regional staff on communications strategy and media considerations.
- Lead internal communications programs and materials that primarily affect employees in the assigned region.
- Organize and manage a corporate network of employees who gather news, and identify stories for employee and external dissemination.
- Serve as Public Information Officer on the local incident management team when the Corporate Disaster Response and Recovery Plan is implemented.
- Provide communications support to other areas of the Corporation.
- Direct departments producing communications materials for external distribution and review or edit materials for clarity, tone, and improvement opportunities.
- Monitor and evaluate news articles, keep management informed of current issues, and initiate responses when appropriate.
- Prepare talking points for Customer Service, Marketing, Provider Relations, and other departments responding to questions about news stories or issues affecting the Corporation and its customers.
- Support research, writing, and production of reports, presentations, testimony, and other communications materials for senior management.
- Support the Corporation’s mission and values, adhere to the Corporate Code of Conduct, and uphold Lifetime Way values and beliefs.
- Maintain regard for member privacy in accordance with corporate privacy policies and procedures.
- Maintain regular and reliable attendance and perform other functions assigned by management.
- Travel across the Health Plan service region for meetings and/or trainings as needed.
Benefits
- Group health insurance may be available as part of the total rewards package.
- Dental insurance may be available as part of the total rewards package.
- Retirement plan.
- Wellness program.
- Paid time away from work.
- Paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
