Regional Communications Manager II (Albany/Capital Region)

company•Town of Colonie, NY

6d•$87,766 - $157,978

About The Position

The Regional Communications Manager II implements communications and public relations programs in the assigned region to protect and enhance the corporation’s image with multiple audiences, and provides communications support to other areas of the corporation. Candidates must reside in the Albany/Capital Region. The position serves as the primary media contact and corporate spokesperson within the region, advises regional leadership on communications strategy and media considerations, leads regional internal communications, and serves as the Public Information Officer on the local incident management team when the Corporate Disaster Response and Recovery Plan is activated. The role also supports communications materials and programs across the corporation, including reviewing and editing external materials, monitoring news coverage, preparing talking points, identifying news stories, and assisting with reports, presentations, testimony, and other materials for senior management. The position requires regular and reliable attendance and includes travel across the Health Plan service region for meetings and trainings as needed. Remote work may be possible on a case-by-case basis.

Requirements

At least 10 years of experience in communications news writing and editing, and/or public relations.
Bachelor’s-level education in Communications, Public Relations, Journalism, Political Science, or a related discipline; a combination of education and experience will be considered.
Familiarity with the assigned region and its media markets.
Ability to work independently and plan and implement multiple communications programs concurrently.
Demonstrated creative and analytical skills.
Excellent written and verbal communication skills.
Ability to interact with all levels of management, other Plans, and outside professionals.
Must reside in the Albany/Capital Region.

Nice To Haves

Background in the health care industry is preferred.
Community outreach or programming experience is preferred.

Responsibilities

Develop and maintain strong media relationships, proactively working with reporters, editors, and community leaders to improve corporate image.
Serve as the primary media contact and corporate spokesperson within the region.
Advise the regional plan president and other senior regional staff on communications strategy and media considerations.
Lead internal communications programs and materials that primarily affect employees in the region.
Organize and manage a corporate news-gathering network of employees and identify potential news stories for employee and external dissemination.
Serve as Public Information Officer on the local incident management team when the Corporate Disaster Response and Recovery Plan is implemented.
Provide direction to departments producing external communications materials and review or edit materials for clarity, tone, and opportunities for improvement.
Monitor and evaluate news articles, inform management of current issues, and initiate responses when appropriate.
Prepare talking points for Customer Service, Marketing, Provider Relations, and other departments in response to news stories or issues affecting the corporation and its customers.
Support the Director in researching, writing, and producing reports, presentations, testimony, and other communications materials required by senior management.
Support the Lifetime Healthcare Companies’ mission and values, adhere to the Corporate Code of Conduct, and lead according to Lifetime Way values and beliefs.
Maintain high regard for member privacy in accordance with corporate privacy policies and procedures.
Maintain regular and reliable attendance.
Perform other functions as assigned by management.