Regional Commercial Manager - LATAM (UK/US)

Zepz•,

2d•Remote

About The Position

This is a commercial ownership role within the Commercial Performance team, reporting to the Head of Commercial Performance. It is not a traditional finance position. As the LATAM P&L Owner, you will be responsible for the financial performance of the region, acting as the commercial architect. You will collaborate with Marketing and BD to set the commercial agenda, mobilize functions, and remove roadblocks. You will be the primary commercial voice for the region, driving engagement with functional leaders and managing internal stakeholders to translate customer and market insights into strategy and execution. This is a new function at Zepz, and the role involves defining its operations and building the playbook.

Requirements

A proven track record of managing a P&L in a high-growth environment (fintech, payments, or adjacent preferred).
Data-literate and comfortable driving high-stakes conversations with Marketing, BD, and Insights.
Ability to translate data into clear decisions, not just observations.
Acts more like a Country Manager than an analyst; drives results.
Genuine curiosity about AI and how it can be applied in your area of work.
Practical experience using AI tools in a professional context.
Strong AI literacy, including understanding AI capabilities and limitations, effective prompting, and critical evaluation of AI-generated output.
Awareness of the ethical considerations and responsible use of AI in the workplace.

Nice To Haves

Deep cultural or economic understanding of markets such as Dominican Republic, Mexico, Guatemala, Colombia or other high-volume corridors.
Experience navigating the licensing or compliance landscape of international money transfers.
Previously built the reporting frameworks or "operating rhythms" for a regional commercial team.
Fluency in a primary language within your assigned region.
Prior experience using Claude (Anthropic).

Responsibilities

Explicit budget and full P&L accountability for the LATAM region, including revenue, CAC, new customers, unit economics, customer lifetime value, and other relevant trading metrics.
Defining monthly corridor targets and the investment envelope needed to achieve them.
Briefing Marketing on regional needs and supporting profitable growth.
Partnering with Business Development on strategies for new opportunities and risk mitigation.
Partnering with Data Insights to generate hypotheses, interpret performance, and build/pivot strategies based on corridor analysis.
Building business cases for key initiatives and influencing cross-functional prioritization through customer-centric, impact-driven frameworks, including building financial models.