Regional Business Manager-Ambulatory
About The Position
The Regional Business Manager collaborates with clinic leadership to oversee and manage financial performance in the ambulatory setting. The role monitors and analyzes operational business metrics to help clinics provide quality care in a financially sustainable manner. It partners with Finance, Professional Billing, Payer Relations, and other departments to address billing concerns, identify cost-mitigation efforts, and propose new revenue streams. The position provides regional oversight of clinic business operations, budgets, performance benchmarks, revenue cycle and expense management, contracts, purchasing, vendor relationships, and capital projects. It also supports operational planning for new clinics, expansions, and service-line growth. The position requires a bachelor's degree in Finance, Business, Healthcare Administration, or a related field, and five years of business financial experience in healthcare. Healthcare leadership experience is preferred. It reports to the Chief Administrative Officer-Ambulatory Business Development and has no supervisory responsibilities. The schedule is full-time, 40 hours per week, on the day shift, with 8-hour shifts. The stated salary range is $41.00–$62.28.
Requirements
- Bachelor’s degree in Finance, Business, Healthcare Administration, or a related field.
- Five years of business financial experience in healthcare.
- Ability to communicate positively, professionally, and effectively in writing and speaking.
- Ability to use general office equipment and software, including Microsoft Office.
- Ability to work calmly and respond courteously under pressure.
- Ability to work independently and in a team setting.
- Strong organizational skills and attention to detail.
- Strong problem-solving, communication, and presentation skills.
Nice To Haves
- Healthcare leadership experience.
Responsibilities
- Demonstrate compliance with the Code of Conduct and compliance policies; resolve compliance questions or concerns and report suspected violations.
- Prepare and analyze regional business operations reports, and present recommendations to leadership regarding financial performance, productivity metrics, and revenue cycle management.
- Partner with clinic leadership to improve patient access, scheduling efficiency, and standardized workflows, ensuring consistency across the region.
- Develop improvement plans by analyzing patient access measures and business operation KPIs, and partner with clinic leaders to implement changes.
- Ensure clinic-level adherence to regulatory, billing, and documentation standards across areas of responsibility.
- Partner with Finance to prepare, manage, and monitor annual operating budgets for multiple clinics and service-line cost centers.
- Identify financial risks and opportunities across clinics and lead revenue cycle and expense management improvement strategies.
- Provide regional oversight of day-to-day clinic business operations, supporting consistency, efficiency, and alignment with service-line goals.
- Develop clinic action plans based on regional analysis of employee overtime, missed meal period penalties, and other labor-related indicators.
- Establish and track standardized regional performance benchmarks across clinics.
- Partner with the Clinic Billing department to ensure billing process accuracy, compliance, and optimization.
- Review and oversee regional contracts and invoices, partnering with the Office of Legal Affairs to ensure timely review and execution.
- Oversee purchasing requisitions and vendor relationships across multiple clinics to support cost control and operational consistency.
- Manage regional capital projects, including preparing and submitting equipment purchase requests and overseeing approved initiatives.
- Work with senior leadership on operational planning and implementation for new clinics, expansions, or service-line growth as assigned.
- Support clinic leadership by providing feedback on staff training and orientation best practices.
- Participate in Revenue Cycle and Finance training, meetings, and strategic initiatives as required.
- Collaborate on resolving information systems and telephone system issues affecting multiple clinics.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
