About The Position

The Regional Business Director is a sales leadership role responsible for executing Caris’s overall growth strategy for the region. The role leads, coaches, mentors, and develops a team of 6–9 account managers and molecular oncology specialists, ensures corporate initiatives are executed, and drives required growth initiatives. It takes a hands-on approach to leading and developing the sales team and identifies and communicates customer needs to help Caris maintain its market leadership. The position works with physicians and other clients on oncology-related service and technology solutions, including support for the ordering and interpretation of the CMI platform and the quality and accuracy of QC reports, which may involve access to protected health information. The position covers the Detroit, Lansing, and Grand Rapids, Michigan region. It requires regular local travel or day trips to meet clients and prospects, with 50% of work time spent in the field. Periodic travel and some evening, weekend, and/or holiday work are also required. The successful candidate will have at least five years of people leadership experience and an understanding of the oncology, pathology, and/or diagnostic market.

Requirements

  • Bachelor’s degree from an accredited university.
  • Five or more years of prior people leadership experience is preferred.
  • Understanding of the oncology, pathology, and/or diagnostic market.
  • Strong understanding of physicians’ client relationships and needs, and of how to provide oncology-related services and technology solutions.
  • Demonstrated decision-making and problem-solving ability under pressure, with effective communication of solutions to coworkers and customers.
  • General understanding of healthcare-related business policies and practices.
  • Ability to multitask and work in a fast-paced, deadline-driven environment.
  • Proficiency in Microsoft Office Suite and internet use for business.
  • Strong written and verbal communication skills.
  • Self-motivated, self-directed, and attentive to detail.
  • Ability to work in a complex, matrixed, collaborative, and team-oriented environment.
  • Ability to manage multiple tasks, set priorities, schedule work, and meet deadlines.
  • Proven ability in problem management, process analysis, and root-cause analysis.
  • Strong interpersonal and relationship-building skills, including the ability to manage up, down, and across organizational levels.
  • Valid driver’s license, clean driving record, reliable vehicle, and automobile insurance meeting Caris requirements.
  • Willingness to travel regularly, locally or on day trips, to meet clients and prospects.
  • Spend 50% of work time in the field meeting with clients and prospects.
  • Successfully complete the pre-employment process, including criminal background check, drug screening, applicable credit check, and reference verification.

Nice To Haves

  • MBA preferred.
  • Proven success with large, global brand marketers and agencies.
  • Five or more years of prior people leadership experience.

Responsibilities

  • Meet or exceed the company’s direct sales revenue targets.
  • Develop a regional sales strategy to achieve direct sales revenue objectives.
  • Establish senior-level relationships within key accounts.
  • Build, train, manage, coach, and develop a sales team to meet and exceed volume and revenue objectives.
  • Provide marketplace feedback to support sales strategy and revenue and volume objectives.
  • Keep management and staff informed about industry trends, best practices, and competitive insights.
  • Build cross-functional relationships to support product development, pipeline management, compensation plans, sales reporting, and revenue forecasting.
  • Communicate relevant regional information about revenue and advertiser relationships to the Area Vice President of Oncology Sales accurately and promptly.
  • Analyze business opportunities and develop strategic sales plans for the assigned territory.
  • Develop and maintain relationships with new and existing clients.
  • Advise the Senior Management Team on relevant client or market concerns.
  • Maintain core knowledge of competitive products, services, technology solutions, and reimbursement and billing issues.
  • Maintain assigned company assets, including a laptop computer and PDA.
  • Submit required paperwork, including travel itineraries, trip reports, activity reports, monthly reports, expenses, and service reports, accurately and on time.
  • Demonstrate core knowledge of oncology, technology solutions, and competitive strategies using company resources, training, literature, marketing materials, and sales brochures.
  • Meet assigned targets and goals set by management.
  • Provide meeting and trade show support as required.
  • Support physicians with ordering and interpretation of the CMI platform and with QC report quality and accuracy, which may require access to detailed protected health information.
  • Perform other related duties as assigned.
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