Regional Behavioral Health Technician-Virginia (Greenbrook)

Neuronetics, Inc. • Arlington, VA

85d • Hybrid

About The Position

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in their outpatient centers. This role offers an opportunity to grow skills, receive specialized training, and connect with patients. The position is full-time, Monday-Friday, with 8-hour shifts varying between 7 am and 7 pm. This is a regional position requiring travel to cover centers in Northern Virginia as needed.

Requirements

• High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills.
• Ability to travel to all centers throughout the region.
• Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate.
• Ability to stand for extended periods.
• Basic Life Support (BLS) certification (provided).
• Applicants must be authorized to work for any employer in the US.
• Proactive Collaborator: Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
• Patient-Centered Professional: Prioritizes patients, has strong integrity and work ethic and communicates effectively.
• Detail-Oriented: Meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Nice To Haves

• Bachelor's Degree in Psychology, Social Work, or a related Human Services field.
• At least the equivalent of one year of healthcare work or internship experience.

Responsibilities

• Administer TMS and esketamine treatments following clinical guidelines.
• Meticulously monitor patient responses.
• Administer and record psychiatric rating scales.
• Proactively address patient discomfort.
• Deliver empathetic and supportive care.
• Maintain accurate EHR.
• Manage patient scheduling, check-in, check-out, and financial procedures.
• Understand and assist with insurance and billing processes as needed.
• Travel to all centers throughout the region and provide essential coverage on short notice.

Benefits

• 401(k) with company match
• Generous paid time off
• Comprehensive medical, dental, and vision coverage
• Specialized training and certification in TMS and esketamine therapy
• Optional supplemental medical insurance
• Health savings and flexible spending accounts
• Company-paid life insurance and additional voluntary life insurance
• Company-paid short term disability and long term disability insurance
• Participation in a 401(k) savings and investment plan with company contribution
• Paid sick leave (if applicable and required under state law)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED