Regional Associate, Growth & Competition (West Coast & Beach Region)

Maleda Tech

2d•$20 - $23•Remote

About The Position

The Regional Associate joins a new outreach team supporting property hosts across the West Coast and Beach region. The role uses data to help hosts understand how their listings and pricing compare across booking platforms, and shares education, tips, and insights so hosts can make informed decisions. It is a phone-heavy, relationship-driven position combining business development and junior account management, suited to someone early in their career who enjoys outbound outreach and quickly building rapport. The role includes analyzing listing optimization opportunities and account performance, conducting frequent outreach by phone, video, and email, presenting data and the platform’s value, answering questions about cross-platform pricing, and tracking conversations and goals. The associate follows communication and compliance guidelines, providing objective, data-driven insights while empowering hosts to make their own pricing and business decisions. The position is a six-month, full-time W-2 contract, remote within the U.S., with Eastern or Central time zones preferred. The schedule is 40 hours per week, eight hours per day, five days per week. The start date is mid-November 2026. Compensation is $20–$23 per hour plus medical, dental, vision, and 401(k) benefits. Candidates must be authorized to work in the U.S. without sponsorship.

Requirements

Comfortable communicating by phone and video and able to build rapport quickly with people they have never met.
Comfortable with outbound outreach and a high daily call volume.
Organized and self-directed, with the ability to manage a large portfolio and daily call plan.
Curious and comfortable working with data; able to read a dashboard, identify patterns, and explain them simply.
Persistent and resilient, able to follow up respectfully and adapt to different conversations.
Good judgment and integrity when working within compliance guidelines.
Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

1–2 years of experience in inside sales, business development, account management, or host or partner success and onboarding, ideally at a marketplace or technology platform.
Customer service, sales, or hospitality experience; internships count.
Bachelor’s degree completed or expected within the next six months, in any field.
Familiarity with CRM tools such as Salesforce, call-intelligence tools such as Gong, or outreach tools such as Mixmax.
Experience with spreadsheets and dashboards such as Google Sheets and Tableau.
Interest in travel, short-term rentals, or online marketplaces.
Eastern or Central U.S. time zone.

Responsibilities

Analyze listing optimization opportunities and performance trends across a portfolio of high-potential host accounts, and act on data-driven opportunities to help hosts attract more bookings.
Make approximately 10–20 outbound calls per day and reach hosts through video meetings and email, following up consistently across channels.
Present data clearly using charts and approved tools, and explain the platform’s value to hosts.
Help hosts understand how their pricing compares across booking platforms and address common questions and objections.
Maintain a baseline understanding of technical integrations with software partners.
Document conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.
Track progress toward quarterly goals and adjust the approach weekly.
Share learnings, objections, and best practices with the team.
Follow host communication guidelines: educate and inform, provide objective data-driven insights, and empower hosts to make their own pricing and business decisions.