Regional Associate, Growth & Competition (Northeast Atlantic & Canada Region)

Maleda Tech

2d•$20 - $23•Remote

About The Position

We are seeking a Regional Associate to join a new outreach team supporting property hosts across the Northeast Atlantic region and Canada. The role uses data to help hosts understand how their listings and pricing compare across booking platforms, and shares education, tips, and insights to help hosts make informed decisions. It is a phone-heavy, relationship-driven role combining business development and junior account management, suited to someone early in their career who enjoys outbound outreach and building rapport quickly. The position is remote within the U.S., with the Eastern or Central time zone preferred. It is a six-month, W-2 contract scheduled for 40 hours per week, eight hours per day over five days per week. The stated start date is mid-November 2026. The pay rate is $20–$23 per hour, plus medical, dental, vision, and 401(k) benefits. Applicants must be authorized to work in the U.S. without sponsorship. The role includes structured ramp-up and guided training, competitive intelligence sessions, tool walkthroughs, shadowing host calls during the first weeks, weekly performance data, and regular coaching.

Requirements

Comfortable communicating by phone and video, with the ability to build rapport quickly with people they have never met.
Comfortable with outbound outreach and a high daily call volume.
Organized and self-directed, able to manage a large portfolio and a daily call plan.
Curious and comfortable working with data; able to read a dashboard, spot a pattern, and explain it simply.
Persistent and resilient, able to follow up respectfully multiple times, adapt to different conversations, and not take silence personally.
Good judgment and integrity when working within compliance guidelines.
Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

Fluency in French.
One to two years of experience in inside sales, business development, account management, or host or partner success and onboarding, ideally at a marketplace or technology platform.
Customer service, sales, or hospitality experience; internships count.
Bachelor's degree completed or expected within the next six months, in any field.
Familiarity with CRM tools such as Salesforce, call-intelligence tools such as Gong, or outreach tools such as Mixmax.
Experience with spreadsheets and dashboards such as Google Sheets and Tableau.
Interest in travel, short-term rentals, or online marketplaces.

Responsibilities

Analyze listing optimization opportunities and performance trends across a portfolio of high-potential host accounts, and act on data-driven opportunities to help hosts attract more bookings.
Make roughly 10–20 outbound calls per day and reach hosts through video meetings and email, following up consistently across channels.
Present data clearly using charts and approved tools, and explain the platform's value to hosts.
Help hosts understand how their pricing compares across booking platforms and address common questions and objections.
Maintain a baseline understanding of technical integrations with various software partners.
Document conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.
Track progress toward quarterly goals and adjust the approach weekly.
Share learnings, objections, and best practices with the team.
Follow host communication guidelines: educate and inform, provide objective, data-driven insights, and empower hosts to make their own pricing and business decisions.