About The Position

The Regional Administrator is a senior-level administrator who manages the day-to-day operations of assigned programs and facilities and mentors other administrators in the region. The role ensures regulatory compliance and oversees Quality Assurance Performance Improvements, while collaborating with Corporate departments, community stakeholders, regulatory agencies, and outside consultants. The administrator may be assigned to stabilize, support, or lead programs undergoing leadership transitions, operational challenges, or growth initiatives. The position participates in a structured, advance-scheduled on-call rotation and must monitor communications and respond to work-related needs within designated timeframes. Extensive travel throughout the region and work at different program locations are required. The stated schedule is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. The expected starting wage range is $114,112.18–$178,020.88, with geographic pay differentials and starting pay based on relevant experience above minimum requirements.

Requirements

  • Master’s degree in social services or a related field.
  • Maintain state- and program-required licensure throughout employment (LCSW, LPCC, or LMFT).
  • Six years of experience in an administrative management position in a health care setting.
  • At least two of the six years must be as a Telecare Program Administrator, or two years must include responsibility for supervision of professional staff, budgeting, program planning, and licensing.
  • Knowledge of community mental health services, psychiatric rehabilitation concepts, and recovery philosophy.
  • Ability and willingness to travel extensively throughout the assigned region, including driving to support programs.
  • Must be at least 21 years of age.
  • Must hold hands-on CPR, First Aid, and CPI certifications by the date of employment or before providing direct client care, and maintain current certification throughout employment.
  • If driving is required, maintain a valid driver’s license, motor vehicle clearance, and proof of auto insurance throughout employment.
  • Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
  • Willingness to use a personal vehicle for work-related meetings and activities.
  • Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded party sanctions, and degree or license verification.
  • Additional regulatory, contractual, or local requirements may apply.

Responsibilities

  • Manage all aspects of day-to-day operations for assigned programs and facilities.
  • Mentor other administrators in the region.
  • Ensure regulatory compliance and actively oversee Quality Assurance Performance Improvements.
  • Collaborate with Corporate departments, community stakeholders, regulatory agencies, and outside consultants.
  • Stabilize, support, or lead programs as assigned, including those experiencing leadership transitions, operational challenges, or growth initiatives.
  • Participate in the structured on-call rotation, monitor communications, and respond according to operational protocols.
  • Travel throughout the assigned region and work at different program locations as needed.
  • Use a personal vehicle to attend meetings and other work-related activities as needed.

Benefits

  • Paid time off accrued each pay period for eligible employees working at least 20 hours per week; part-time accrual is prorated and annual carryover is subject to caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
  • Weekly mileage reimbursement at the IRS rate for use of a personal vehicle.
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