Regional Account Manager

CAF Outdoor Cleaning•Cleveland, OH

2d•$90,000 - $120,000•Remote

About The Position

CAF is looking for a Regional Account Manager to grow an established portfolio of customers across the U.S. and Canada. You'll build trusted relationships from the store level to corporate leadership, expand CAF programs, and drive measurable sales growth across hundreds of customer locations. This role offers significant autonomy to manage your territory, solve customer challenges, and turn opportunities into results.

Requirements

Minimum of three years of successful sales experience; experience in retail fuel, convenience, grocery, or selling into those industries is a plus but not required.
Professional working proficiency in French and English is strongly preferred.
Ability and willingness to travel approximately 30% to Québec and surrounding Canadian markets and within the United States.
Residence within approximately 45 minutes of a major airport.
Strong ownership, sound judgment, and alignment with CAF's culture and team values.
Accuracy, attention to detail, and proven problem-solving ability.
Strong computer and organizational skills, including proficiency with Word, Excel, PowerPoint, CRM systems, and virtual meeting tools.
Outstanding written and verbal communication, interpersonal, and relationship-building skills.
Professional and consistent work habits, a strong work ethic, and drive to achieve customer and company goals.
Curiosity, adaptability, and willingness to test new ideas and contribute solutions.
Ability to satisfy CAF's pre-employment screening requirements.

Nice To Haves

C-store, retail petroleum, grocery, chemical, distribution, or JanSan experience.
A confident, articulate, and professional communication style.
Strong time-management skills and the ability to distinguish urgent work from high-value work.
The ability to learn quickly, manage multiple priorities, and work independently and collaboratively.
A desire to learn, grow, and take on broader responsibility over time.
An undergraduate degree or equivalent relevant experience.

Responsibilities

Execute CAF's account-management strategy as a collaborative member of the team.
Retain current sales and deliver agreed-upon growth within assigned accounts.
Grow existing accounts through customer calls, meetings, and training—both in person and virtually.
Monitor program execution through sales data, customer feedback, and site visits.
Build relationships from store management to corporate leadership to strengthen CAF program adoption.
Create account strategies that expand product use, program support, and profitable sales.
Plan efficient business travel throughout the territory and manage expenses responsibly.
Keep CRM records, work plans, reports, and sales forecasts accurate and current.
Track competitors, market trends, pricing, products, and best practices.
Resolve customer concerns and recommend improvements based on field insights.
Tailor sales presentations, training, and support to each customer's needs.
Partner with CAF leaders and sales teammates on rollouts, training, product testing, and account support.

Benefits

Employee Assistance Program (EAP)
Wellness Reimbursement Program - for example: gym, golf, activity passes, massage, etc.
Performance bonus
401(k) Retirement + company match
Tickets at Work discount program
Schedule flexibility
Educational learning opportunities
Recognition and rewards for anniversaries, birthdays, and going above and beyond
PTO
Eleven paid holidays, including Christmas week
Maternity, paternity, and bereavement leave