Regional Account Manager

Nothum Food Processing Systems•Remote, OR

5d•Hybrid

About The Position

The Regional Account Manager will be responsible for developing and enhancing customer relationships, promoting and selling Nothum equipment offerings, and providing ongoing customer support. This role involves extensive travel to build and maintain strong connections with customers at various levels within their organizations, including Complex Managers, Plant Management, Maintenance Managers, and Engineers. The Account Manager will also work closely with internal departments such as Sales, R&D, Service, Production, and Engineering to ensure customer satisfaction and identify growth opportunities. A key aspect of the role is maintaining an accurate and robust sales pipeline within the CRM system.

Requirements

5-10 years of applicable experience in Capital Equipment Sales.
Basic understanding of Microsoft products (Word, Excel, PowerPoint) and Google equivalents.
Experience working with a CRM.
Travel as needed to ensure the success of sales efforts (approximate travel estimation is 75-80%).
Possess excellent communication skills.
Ability to work in a team atmosphere (both as leader and participant).
Goal oriented.
Highly organized.

Responsibilities

Develop and enhance customer relationships with multiple levels at customer locations (Complex Managers, Plant Management, Maintenance Managers, Engineers).
Become an expert in the active customer base regarding current Nothum equipment, production, and maintenance practices.
Promote and sell all Nothum equipment offerings within the territory, including new full lines, replacement equipment, spare parts, and services.
Establish and manage a plan for sufficient customer communication, including a consistent travel plan to maximize in-person interaction.
Work with the Director of Sales to create corporate-level plans, growth plans, and territory development strategies.
Utilize and maintain all applicable information, including a healthy pipeline of opportunities, in CRM.
Identify opportunities for customer demonstrations (both on-site and at Nothum).
Identify opportunities for growth with existing Nothum equipment portfolio or new products.
Promote Nothum equipment, aftermarket programs, consumable parts, and Nothum services to all existing customers.
Work closely with R&D and Service departments on customer demonstrations.
Work closely with production, engineering, and logistics on all projects sold to ensure customer satisfaction.
Work closely with the Service department to facilitate items sold and other potential service opportunities.
Perform other tasks as deemed necessary by management or ownership personnel at Nothum.