Regional A/R Specialist

Tuff Shed•Hutchins, TX

About The Position

The Regional A/R Specialist manages Accounts Receivable activity for Tuff Shed’s Central Region. The role works directly with Tuff Shed customers and individual locations to confirm customers received expected service levels and are prepared to complete payments as outlined in the Tuff Shed Sales Agreement. It also supports installation documentation, customer feedback escalations, and regional A/R reporting and communication.

Requirements

Ability to work in a fast-paced, high-volume operational environment supporting remote facilities and employees.
Demonstrated leadership and management skills among peer and support groups.
Ability to communicate effectively across all organizational levels through email, text, presentations, and verbal communication.
Experience using common business software such as Microsoft Office (Excel, Word, PowerPoint) and project management, CRM, or financial software (e.g., Salesforce, JDE).
Ability to solve problems using sound logic and good business judgment, and to justify resolutions.
Ability to use arithmetic, mathematical, accounting, and financial tools to solve business problems.

Nice To Haves

Experience working with escalated customers in a customer service setting is strongly preferred.
High school diploma or equivalent preferred.

Responsibilities

Make outbound calls to customers after a closed installation to confirm customer satisfaction, completeness, and readiness to complete payment under the Tuff Shed Sales Agreement.
Work with local Factories to resolve escalation points arising from customer feedback.
Use Partner system(s) to ensure applicable installation documents are uploaded after receipt of the customer’s signature.
Assist with regional reporting and communication related to A/R activities.
Perform other duties, tasks, and responsibilities as assigned by Tuff Shed management.