Region Manager - Sales, Packaging & Chemicals

Twin City Concrete Products•Fairless Hills, PA

About The Position

Primarily responsible for promoting and selling TCC Materials product lines while working with sales representatives and accounts to develop and maintain a profitable customer base, promote product specifications, service existing customers, and ensure customer satisfaction. The role has sales management responsibilities, including sales analysis, staff supervision, and administration. Its primary emphasis is managing key accounts, providing internal support, developing and growing base business, maintaining customer satisfaction and close working relationships with the Corporate Management Team, and identifying new market opportunities to achieve sales and contribution objectives. The Region Manager supports annual strategic business planning and company objectives, leads sales representatives in the Business Unit, develops new accounts and markets, supports commercial and retail distributor relationships, and contributes to product planning and introductions. The role also provides customer and distributor product training and technical support, participates in industry trade associations, recommends pricing policies, and works with Human Resources to address employee issues in accordance with company guidelines. The position is typically performed indoors in a seated work environment. Customer and employee contact may result in stressful situations. Occasional early morning starts and late-night finishes may be required.

Requirements

Detail-oriented, with strong organizational and leadership skills.
Strong communication, interpersonal, and networking skills.
Effective problem-solving ability and a proactive approach.
Ability to manage and lead people.
Ability to multitask accurately and on time, with strong time-management skills.
Ability to conceptualize, plan, and organize effectively.
Previous knowledge of developing sales and marketing plans for an assigned territory.
Evidence of leadership and professionalism.
Working knowledge of the PC Windows environment and computer literacy, including the ability to analyze and manage data.
Knowledge or experience in the commercial and residential construction materials industry.
Experience with presentations and technical seminars.
College degree and 3–5 years of relevant experience preferred.

Nice To Haves

College degree.
3–5 years of relevant experience.

Responsibilities

Assist the Corporate Management Team in developing an annual strategic business plan, including sales and marketing projections and personnel and product initiatives.
Work with executive management, corporate personnel, and region managers to promote company objectives and achieve annual business plan goals; develop and monitor plans for new or repositioned products.
Manage Business Unit sales representatives, including ride-alongs and pre-call and post-call planning; apply the Blueprint for Growth Sales Method; visit prospective and established customers; resolve customer problems and complaints; and assess customer satisfaction.
Coordinate with the Region Manager-Operations and Strategic Account Manager to facilitate timely and accurate order fulfillment.
Support and enhance commercial and retail distributor relationships; evaluate regional product offerings and inventory needs with Operations; and explore additional regional product offerings.
Develop new accounts in core and emerging markets, focusing on commercial product lines and accessories.
Manage Business Unit sales efforts to sell company products, ideas, and programs to distributors, hardware stores, home centers, lumber yards, mass merchandisers, building supply wholesalers and retailers, and contractors.
Develop technical and application knowledge of TCC product lines; conduct customer product knowledge clinics; train store personnel; and provide technical support and application training to distributors.
Coordinate with company management, operations, and sales staff on timely market introductions of new and modified products; assist with product and service development; and evaluate new markets and growth potential for Package Products.
Attend and participate in industry trade associations to develop and strengthen relationships relevant to sales.
Communicate, implement, and apply company policies and procedures.
Manage and resolve employee issues, disputes, and attendance matters diplomatically in collaboration with Corporate Human Resources and according to company guidelines and policies.
Maintain effective working relationships with employees, suppliers, and customers; promote the company’s professional image and reputation; and ensure timely problem resolution and customer satisfaction.
Recommend pricing policies based on competition, manufacturing costs, profitability, and business conditions.
Perform other duties as assigned by TCC Group Management.