Account Manager Sales - Downstream Chemicals
About The Position
The Account Manager Sales - Downstream Chemicals manages strategic customer relationships, supports refinery chemical process operations, and drives commercial growth across assigned accounts. The role collaborates with customers, technical teams, and commercial stakeholders to identify opportunities, deliver innovative solutions, and ensure exceptional service execution while leading a team focused on customer success and business performance. The position applies commercial, technical, and relationship-management expertise to maximize customer satisfaction, strengthen partnerships, and grow the business. It serves as a trusted customer advisor while supporting operational excellence, account growth initiatives, and development of a high-performing team. The role is based 100% onsite in Corpus Christi, Texas, with a Monday–Friday schedule of 8:00 AM–5:00 PM. Schedule flexibility may be required to support customer requirements, business priorities, travel, and commercial activities.
Requirements
- Experience in account management, sales, business development, or a related commercial role.
- Experience supporting refinery process treatment, downstream chemicals, or related industrial chemical applications.
- Demonstrated experience building and maintaining strong customer relationships.
- Experience leading teams and driving performance in a customer-focused environment.
- Strong communication and presentation skills, including the ability to engage customers and stakeholders effectively.
- Strong interpersonal and relationship-building skills.
- Ability to identify opportunities and develop solutions that create value for customers.
- Strong organizational skills and ability to manage multiple priorities and customer requirements.
- Strong problem-solving skills and a customer-focused mindset.
- Commitment to operational excellence, service delivery, and continuous improvement.
- Valid work authorization in the country of employment; the employer cannot sponsor work authorization for this role.
Responsibilities
- Apply understanding of refinery process operations, utility units, industrial chemical treatment programs, and sales processes to support customer operations and provide value-driven solutions.
- Provide technical troubleshooting support using mechanical aptitude, laboratory experience, and industry knowledge to identify and resolve operational challenges.
- Understand customer requirements and refinery market conditions to support account growth, customer satisfaction, and business objectives.
- Communicate technical recommendations and business solutions effectively to customers, leadership, and internal stakeholders.
- Build long-term strategic customer relationships, provide account-management support, and identify sales opportunities.
- Coordinate and collaborate with internal teams on projects, technical sales activities, and innovative customer solutions.
- Lead business reviews and deliver technical presentations to customers, leadership, and internal stakeholders.
- Manage day-to-day operations of existing refinery chemical process business for customer accounts, technicians, and account representatives.
- Develop strong working relationships with customers and team members through effective communication and interpersonal skills.
- Ensure compliance with Sales and Service Standards across key customer accounts and commercial activities.
- Directly lead, coach, and develop employees to achieve business objectives and foster a high-performance culture.
Benefits
- Career development and training opportunities
- Medical and wellness benefits
- Financial and retirement programs
- Additional voluntary benefits
- Company-sponsored health and welfare programs
- Thrift Plan (401k)
- Competitive benefits package
- Eligibility for additional compensation such as bonuses, subject to applicable plans or policies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
