Account Manager Sales - Downstream Chemicals
About The Position
The Account Manager Sales - Downstream Chemicals manages strategic customer relationships, supports refinery chemical process operations, and drives commercial growth across assigned accounts. The role works with customers, technical teams, and commercial stakeholders to identify opportunities, deliver innovative solutions, and ensure strong service execution while leading a team focused on customer success and business performance. The position uses commercial, technical, and relationship-management expertise to strengthen customer partnerships, maximize satisfaction, and support account growth. It serves as a trusted customer advisor, oversees day-to-day refinery chemical process business for customer accounts, technicians, and account representatives, and supports operational excellence and team development. The role is 100% onsite in Corpus Christi, Texas, Monday through Friday, 8:00 a.m. to 5:00 p.m.; schedule flexibility may be needed for customer requirements, business priorities, travel, and commercial activities. The employer requires valid work authorization in the country of employment and does not sponsor work authorization for this role. The position is eligible for company-sponsored health and welfare programs and the Thrift Plan (401k), with coverage options based on plan terms and elections. The compensation and benefits package may also include career development and training, medical and wellness benefits, financial and retirement programs, voluntary benefits, and bonuses subject to applicable plans or policies.
Requirements
- Experience in account management, sales, business development, or a related commercial role.
- Experience supporting refinery process treatment, downstream chemicals, or related industrial chemical applications.
- Demonstrated experience building and maintaining strong customer relationships.
- Experience leading teams and driving performance in a customer-focused environment.
- Strong communication and presentation skills, including the ability to engage customers and stakeholders effectively.
- Strong interpersonal and relationship-building skills.
- Ability to identify opportunities and develop solutions that create customer value.
- Strong organizational skills and ability to manage multiple priorities and customer requirements.
- Strong problem-solving skills and a customer-focused mindset.
- Commitment to operational excellence, service delivery, and continuous improvement.
- Valid work authorization in the country of employment; the employer is unable to sponsor work authorization for this role.
Responsibilities
- Apply knowledge of refinery process operations, utility units, industrial chemical treatment programs, and sales processes to support customer operations and deliver value-driven solutions.
- Provide technical troubleshooting support using mechanical aptitude, laboratory experience, and industry knowledge to identify and resolve operational challenges.
- Understand customer requirements and refinery market conditions to support account growth, customer satisfaction, and business objectives.
- Communicate technical recommendations and business solutions to customers, leadership, and internal stakeholders through clear verbal and written communication.
- Build long-term strategic customer relationships, provide account management support, and identify sales opportunities.
- Coordinate and collaborate with internal teams on projects, technical sales activities, and innovative customer solutions.
- Lead business reviews and deliver technical presentations to customers, leadership, and internal stakeholders.
- Manage day-to-day operations of existing refinery chemical process business for customer accounts, technicians, and account representatives.
- Build strong working relationships with customers and team members.
- Ensure compliance with Sales and Service Standards across key customer accounts and commercial activities.
- Directly lead, coach, and develop employees to achieve business objectives and foster a high-performance culture.
Benefits
- Career development and training opportunities
- Medical and wellness benefits
- Financial and retirement programs
- Additional voluntary benefits
- Company-sponsored health and welfare programs
- Thrift Plan (401k)
- Additional compensation such as bonuses, subject to applicable benefit plans or policies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
