Region Manager - Sales, Packaging & Chemicals

Cemstone•Fairless Hills, PA

About The Position

Primarily responsible for promoting and selling TCC Materials product lines and working with sales representatives and accounts to build and maintain a profitable customer base. The role promotes product specifications, services existing customers, and supports customer satisfaction with TCC Materials products and services. It also includes sales management responsibilities such as sales analysis, staff supervision, and administration. Key areas of focus include managing key accounts and internal support services, growing base business, maintaining close working relationships with the Corporate Management Team, and developing new market opportunities to meet sales and contribution objectives. The Region Manager supports annual strategic business planning, develops and monitors business plans for new or repositioned products, manages sales representatives, and builds customer and distributor relationships. The role works with operations and strategic account colleagues to support order fulfillment, assess regional product offerings, introduce products, train customers and store personnel, evaluate markets, participate in industry associations, resolve employee issues, and recommend pricing policies. Other duties may be assigned.

Requirements

Detail-oriented, with strong organizational and leadership skills.
Strong communication, interpersonal, and networking skills.
Effective, proactive problem-solving ability.
Ability to manage and lead people.
Ability to multitask accurately and promptly, with strong time-management skills.
Ability to conceptualize, plan, and organize effectively.
Previous knowledge of developing sales and marketing plans for an assigned territory.
Evidence of leadership and professionalism.
Working knowledge of a PC Windows environment and ability to analyze and manage data.
Knowledge or experience in the commercial and residential construction materials industry.
Experience with presentations and technical seminars.
A college degree and 3–5 years of relevant experience are preferred.

Nice To Haves

A college degree.
3–5 years of relevant experience.

Responsibilities

Assist the Corporate Management Team in developing an annual strategic business plan covering sales and marketing plans, personnel, and product initiatives.
Work with executive management, corporate personnel, and other region managers to advance company objectives and develop and monitor plans for new or repositioned products.
Manage Business Unit sales representatives, including ride-alongs, pre-call and post-call planning, and use of the Blueprint for Growth Sales Method.
Visit prospective and established customers, address problems and complaints, and assess customer satisfaction with sales and distribution procedures.
Coordinate with the Region Manager-Operations and Strategic Account Manager to support timely and accurate order fulfillment.
Support, maintain, and enhance commercial and retail distributor relationships.
Evaluate regional product offerings and stock products, working with Operations on plant production and inventory, and explore additional regional offerings.
Develop new accounts in core and emerging markets, with a focus on commercial product lines and accessories.
Manage Business Unit sales efforts with distributors, hardware stores, home centers, lumber yards, mass merchandisers, building supply wholesalers and retailers, and contractors.
Develop product and application knowledge; conduct customer product clinics, train store personnel, and provide technical support and application training to distributors.
Coordinate with management, operations, and sales staff on market introductions of new products and modifications; assist with product and service development and evaluate new markets for Package Products.
Attend and participate in industry trade associations to strengthen relationships relevant to sales.
Communicate, implement, and apply company policies and procedures.
Manage and resolve employee issues, disputes, lateness, and absenteeism in collaboration with Corporate Human Resources and in accordance with guidelines and policies.
Maintain effective working relationships with employees, suppliers, and customers; uphold the company's professional image and reputation and support timely problem resolution and customer satisfaction.
Recommend pricing policies based on competition, manufacturing costs, profitability, and business conditions.
Perform other duties as assigned by TCC Group Management.