Chemicals Buyer

Incora • West Chester, PA

6d

About The Position

The Chemicals Buyer is an intermediary-to-advanced purchasing role responsible for procurement on behalf of complex, high-volume customers. The position manages product pricing, lead times, logistics, and on-time delivery, while applying procurement experience, business judgment, customer-care skills, and communication skills. The role involves direct contact with customers, suppliers, and employees across multiple departments. The Chemicals Buyer provides customer-service support, resolves complex client issues, and works to improve client satisfaction in a timely manner.

The role organizes and monitors chemical purchasing activities, keeps current on market trends and assigned categories, develops sourcing strategies and vendor relationships, and negotiates contracts. It identifies and qualifies alternative chemical sources to improve cost, quality, responsiveness, and reliability. The buyer also serves as a primary contact for day-to-day supply-chain service activities for internal employees and high-volume clients, administers customer contract requirements, and ensures supplier compliance with site and client requirements. The position includes mentoring and training junior buyers.

Incora describes its values as Courage, Collaboration, Commitment, and Community, and emphasizes ownership, sharing knowledge, meeting customer expectations, and valuing people and the world they share. Minimal travel is required. Incora offers an incentive program, paid holidays and floating holidays for full-time employees, FlexTime and exempt sick time for full-time exempt employees, paid parental leave, employee discounts, employer-paid group life insurance, short- and long-term disability coverage, and a 401(k) plan with company match.

Requirements

• High school diploma or GED and five years of relevant industry experience; or a bachelor's degree in a related field and one to two years of buying experience; or an equivalent combination of experience and education.
• Strong verbal, written communication, and presentation skills, with an emphasis on quality and customer service.
• Positive attitude and ability to function as a team player.
• Ability to interact professionally across all levels of the organization.
• Ability to develop technical acumen for reading and understanding technical specifications and requirements.
• Attention to detail and ability to perform basic research.
• Strong organizational and time-management skills.
• Excellent customer-service skills and ability to deal tactfully, confidently, and ethically with internal and external customers.
• Strong follow-through and perseverance, including the ability to handle multiple tasks simultaneously.
• Ability to learn integrated database systems and report-writing software, as well as Microsoft Office applications including Outlook, Word, and Excel.
• Ability to travel; travel is described as minimal.
• Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
• Experience using Copilot or other AI tools to enhance productivity.

Nice To Haves

• Certified Professional in Supply Management (CPSM) credential.
• Two to four years of experience in purchasing, supply chain, or the banking industry.
• Previous experience resolving high-level customer-service issues.

Responsibilities

• Organize and monitor complex chemical purchasing activities for high-volume clients.
• Stay current on market trends in assigned categories, including sourcing strategies, vendor relationships, and contract negotiations.
• Identify, qualify, and introduce alternative chemical suppliers to improve cost, quality, responsiveness, and reliability.
• Coordinate with cross-functional teams to assess supplier performance in delivered cost, quality, service, and innovation.
• Review incoming requisitions for accuracy and completeness and resolve issues with the appropriate department.
• Train and mentor junior buyers.
• Contact chemical suppliers for competitive pricing, availability, terms, and delivery schedules; evaluate quotes and recommend awards.
• Perform duties accurately and responsively while meeting or exceeding performance metrics.
• Work with suppliers on procurement, delivery, and quality matters.
• Resolve procurement discrepancies by communicating with customers and suppliers, interfacing with business and computer systems, and initiating actions related to invoices, payments, receiving quantities and schedules, inspections, rejections, and related issues.
• Resolve complex customer-service issues and concerns, escalating when needed.
• Initiate and escalate critical material expedites for open purchase orders to support on-time delivery.
• Serve as the primary day-to-day supply-chain service contact for internal employees and high-volume clients.
• Administer customer contract requirements for contracted chemical procurement services and ensure suppliers comply with site and client requirements.

Benefits

• Incentive program eligibility for every employee.
• Eight paid holidays and two additional floating holidays for full-time employees.
• FlexTime policy and 80 hours of exempt sick time for full-time exempt employees.
• Two weeks of paid parental leave.
• Employee discount portal through Perkspot.
• Employer-paid group life insurance at one times salary.
• Short-term disability and long-term disability coverage.
• 401(k) plan with company match.
• Salary and benefits package (specific amounts and details not stated).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED