Chemicals Buyer

Incora•West Chester, PA

22h

About The Position

The Chemicals Buyer is an intermediary-to-advanced purchasing role responsible for buying chemicals for complex, high-volume customers. The position manages pricing, lead-time logistics, and on-time product delivery while applying procurement experience, business judgment, customer care, and communication skills. The role works directly with customers, suppliers, and internal departments, resolves complex client issues, and supports customer satisfaction. The buyer organizes chemical purchasing, monitors market trends, develops sourcing strategies and vendor relationships, negotiates contracts, and identifies and qualifies alternative supply sources. The position coordinates supplier performance with cross-functional teams, processes requisitions and supplier quotes, supports procurement and delivery or quality efforts, and resolves purchasing discrepancies. It also mentors junior buyers, expedites critical materials, serves as a day-to-day supply-chain contact for internal employees and high-volume clients, and administers customer contract requirements for chemical procurement services. Incora describes its values as Courage, Collaboration, Commitment, and Community. The posting notes that duties and requirements may change according to business needs and that the description is not an exhaustive list. Incora and its related companies are equal opportunity employers and state that reasonable accommodations are available for qualified applicants and employees with disabilities.

Requirements

High school diploma or GED and five years of relevant industry experience; or a bachelor's degree in a related field and one to two years of buying experience; or an equivalent combination of experience and education.
Experience resolving high-level customer service issues.
Strong verbal, written communication, and presentation skills, with emphasis on quality and customer service.
Positive attitude and ability to work as a team player.
Ability to interact professionally across all levels of the organization.
Ability to develop technical acumen for reading and understanding technical specifications and requirements.
Attention to detail and ability to conduct basic research.
Excellent organizational and time-management skills.
Strong customer service skills and ability to deal tactfully, confidently, and ethically with internal and external customers.
Strong follow-through and perseverance while handling multiple tasks simultaneously.
Ability to learn integrated database systems and report-writing software, as well as Microsoft Office applications including Outlook, Word, and Excel.
Ability to travel; travel is described as minimal.
Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
Experience using Copilot or other AI tools to enhance productivity.

Nice To Haves

Certified Professional in Supply Management (CPSM) credential.
Two to four years of experience in purchasing, supply chain, or the banking industry; preferred but not required.

Responsibilities

Organize and monitor complex chemical purchasing activities for high-volume clients.
Monitor market trends in assigned categories, including sourcing strategy, vendor relationships, and contract negotiations.
Identify, qualify, and introduce alternative chemical supply sources to improve cost, quality, responsiveness, and reliability.
Coordinate with cross-functional teams to assess supplier performance in delivered cost, quality, service, and innovation.
Review incoming requisitions for accuracy and completeness and resolve problems with the appropriate department.
Train and mentor junior buyers.
Contact chemical suppliers for competitive pricing, availability, terms, and delivery schedules; evaluate quotes and recommend awards.
Perform duties accurately and responsively while meeting or exceeding performance metrics.
Work with suppliers on procurement, delivery, and quality efforts.
Resolve procurement discrepancies by communicating with customers and suppliers, interfacing with business and computer systems, and initiating actions related to invoices, payments, receiving quantities and schedules, inspections, rejections, and related issues.
Resolve complex customer service issues and concerns, escalating as needed.
Initiate and escalate critical material expedites for open purchase orders to support on-time delivery.
Serve as the primary day-to-day supply-chain service contact for internal employees and high-volume clients.
Administer customer contract requirements for contracted chemical procurement services and ensure supplier compliance with site and client requirements.

Benefits

Incentive program eligibility for every employee.
Eight paid holidays and two floating holidays for full-time employees.
FlexTime policy for full-time exempt employees.
80 hours of exempt sick time for full-time exempt employees.
Two weeks of paid parental leave.
Employee discount portal through Perkspot.
Employer-paid group life insurance at one times salary.
Short-term disability insurance.
Long-term disability insurance.
401(k) plan with company match.
Salary and benefits package (specific salary and benefit details are not provided).
Opportunity to work in a first-class, brand-new environment.