Chemicals Buyer II

Incora • West Chester, PA

1d

About The Position

The Chemicals Buyer II is an intermediary-to-advanced purchasing role responsible for buying on behalf of complex, high-volume customers. The position manages pricing, lead-time logistics, and on-time product delivery while applying procurement experience, business acumen, customer care, and communication skills. It involves direct contact with customers and suppliers and collaboration with employees across departments. The Buyer provides customer-service support, resolves complex client issues, and works to improve client satisfaction in a timely manner.

The role organizes complex chemical purchasing activities, monitors assigned categories and market trends, develops vendor relationships, negotiates contracts, and identifies and qualifies alternate chemical sources. It works with cross-functional teams to assess supplier performance and administers customer contract requirements, including supplier compliance with site and client requirements. The Buyer also serves as a primary contact for day-to-day supply-chain services to internal employees and high-volume clients, and trains and mentors junior buyers.

Incora describes its values as Courage, Collaboration, Commitment, and Community. The company states that the job description is not exhaustive and that duties and requirements may change according to business needs.

Requirements

• High school diploma or GED with five years of relevant industry experience, or a bachelor’s degree in a related field with one to two years of buying experience, or an equivalent combination of experience and education.
• Strong verbal, written communication, and presentation skills, with emphasis on quality and customer service.
• Positive attitude and ability to work as a team player.
• Ability to interact professionally across all levels of the organization.
• Ability to develop technical acumen to read and understand technical specifications and requirements.
• Attention to detail and ability to perform basic research.
• Excellent organizational and time-management skills.
• Excellent customer-service skills and ability to deal tactfully, confidently, and ethically with internal and external customers.
• Strong follow-through and perseverance while handling multiple tasks simultaneously.
• Ability to learn integrated database systems and report-writing software, as well as Microsoft Office applications including Outlook, Word, and Excel.
• Minimal travel is required.
• Strong working knowledge of Microsoft Office, especially Excel, Word, and PowerPoint.
• Experience using Copilot or other AI tools to enhance productivity.
• Previous experience resolving high-level customer-service issues.

Nice To Haves

• Certified Professional in Supply Management (CPSM) credential.
• Two to four years of experience in purchasing, supply chain, or the banking industry; preferred but not required.

Responsibilities

• Organize and monitor complex chemical purchasing activities for high-volume clients.
• Stay current on market trends for assigned categories, including sourcing strategy, vendor relationships, and contract negotiations.
• Identify, qualify, and introduce alternate chemical suppliers to improve cost, quality, responsiveness, and reliability.
• Work with cross-functional teams to assess supplier performance in delivered cost, quality, service, and innovation.
• Review incoming requisitions for accuracy and completeness and resolve issues with the appropriate department.
• Train and mentor junior buyers.
• Contact suppliers to obtain competitive pricing and determine availability, terms, and delivery schedules; evaluate quotes and recommend awards.
• Execute duties responsively and accurately while meeting or exceeding performance metrics.
• Work with suppliers to support procurement, delivery, and quality efforts.
• Resolve procurement discrepancies by communicating with customers and suppliers, interfacing with business and computer systems, and initiating actions concerning invoices and payments, receiving quantities and schedules, inspections, rejections, and related issues.
• Resolve complex customer-service issues and concerns and escalate issues as needed.
• Initiate and escalate critical material expedites for open purchase orders to ensure on-time delivery.
• Serve as the primary day-to-day supply-chain service contact for internal employees and high-volume clients.
• Administer customer contract requirements for contracted chemical procurement services and ensure supplier compliance with site and client requirements.

Benefits

• Incentive program eligibility for every employee.
• Eight paid holidays and two floating holidays for full-time employees.
• FlexTime policy for full-time exempt employees.
• 80 hours of exempt sick time for full-time exempt employees.
• Two weeks of paid parental leave.
• Employee discount portal through Perkspot.
• Employer-paid group life insurance at one times salary, short-term disability, and long-term disability.
• 401(k) plan with company match.
• Salary and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED