Region Dealer Development Manager

PACCAR•Kirkland, WA

2d•$119,100 - $186,300•Remote

About The Position

Kenworth Truck Company is seeking a Region Dealer Development Manager to identify and qualify internal and external growth opportunities for assigned Kenworth dealers. The role aims to maximize customer uptime, Kenworth representation, customer satisfaction, and profitability. The position is remote and requires up to 60% travel; the successful candidate must be located in the Eastern U.S. or Eastern Canada.

Requirements

Bachelor’s degree required, preferably in a business-related field.
Minimum 8 years of related business experience.
Strong personal computer skills, including Excel and PowerPoint.
Excellent verbal and written communication skills.
Excellent interpersonal skills, including the ability to develop trusting business relationships with assigned accounts.
Excellent negotiation skills.
Willingness and capability to travel within the USA and Canada approximately 40–60% of the month.
Must be located in the Eastern U.S. or Eastern Canada.

Nice To Haves

MBA is a strong plus.
Experience in territory development, small business consulting, credit analysis, or dealership management in commercial truck or heavy equipment is preferred.
Experience with discounted cash flow analysis, financial modeling, and pro forma analysis is a strong plus.

Responsibilities

Identify network expansion opportunities with Dealer Principals and help establish high-quality Kenworth dealerships, TRP stores, and mobile service representation in a timely manner.
Develop, negotiate, and implement dealership improvement action plans with Sales, Service, Credit, PACCAR Parts, PACCAR Financial, and PacLease to maximize PACCAR market representation.
Schedule and lead business reviews with each assigned dealer in partnership with the dealer.
Partner with assigned dealers to improve service excellence through programs including PremierCare Gold, Dealer Excellence, and Service Management.
Use the Dealer Agreement renewal process to leverage improved dealership performance.
Develop financial pro forma models to help dealers build successful business strategies.
Work with assigned dealers to substantially improve or permanently close facilities in the bottom 5%.
Serve as a trusted business consultant to Dealer Principals and senior dealership personnel to improve customer support, PACCAR performance, and dealership profitability.
Manage ownership transitions as needed to address underperforming dealerships or dealers choosing to exit the network.
Champion Kenworth Identity and Facility Standards across assigned territories.
Work with Dealer Successor Candidates and guide them through the PACCAR approval process.
Assist dealers in developing and delivering business presentations to senior PACCAR management.

Benefits

401(k) with up to a 5% company match.
Fully funded pension plan providing monthly benefits after retirement.
Paid time off, including a minimum of 10 paid vacation days, 12 paid holidays, and sick time; additional vacation days are provided with seniority or years of service.
Tuition reimbursement for continued education.
Medical, dental, and vision plans for employees and their families.
Flexible spending accounts (FSA) and health savings account (HSA).
Paid short- and long-term disability programs.
Life and accidental death and dismemberment insurance.
Employee Assistance Program services, including wellness plans, estate planning, and financial counseling.
Growth and development opportunities.
Opportunity to work alongside experienced colleagues recognized as experts in their fields.
Opportunity to support or design commercial vehicles with a focus on emerging technologies such as electric and autonomous trucks.