Region Customs Operations Leader – Americas
About The Position
The Region Customs Operations Leader develops and drives the regional Customs operations strategy, operating model, and governance for supported businesses. The role leads a regional team in executing import and export Customs operations, setting priorities, managing performance and risk, and shaping ways of working. The Customs Operations department consists of experts who deliver import and export operations management for supported businesses by executing Customs processes and GE Vernova policies. The position also oversees regional compliance, broker controls, post-entry activities, stakeholder relationships, training readiness, and reporting.
Requirements
- Bachelor’s degree from an accredited college and 10+ years of experience (US qualification); international qualification requires a bachelor’s degree and 10+ years of experience.
- Wing-to-wing expertise across customs processes.
- Fluency in English, verbal and written.
- Strong regional people leadership experience.
- Ability to travel within the region and occasionally globally.
Nice To Haves
- US Licensed Customs Broker, in-country professional Customs certification, or accreditation.
- Demonstrated interaction with and execution of transactions utilizing roll-on/roll-off, break bulk, specialized truck, and rail transport.
- Advanced degree from an accredited university.
- Expertise in Lean Principles.
- Demonstrated compliance mindset.
- Ability to work with all levels of internal and external organizations.
- Experience working with global teams and a demonstrated global mindset.
- Excellent verbal and written communication skills.
- Fluency in Spanish.
Responsibilities
- Develop and drive regional Customs strategy, including operating model design, governance, and priority setting.
- Govern service performance, drive root-cause resolution, and ensure effective clearance execution.
- Influence regional Customs decisions, operating practices, and risk mitigation.
- Identify and lead regional improvement opportunities.
- Lead customs compliance and broker control activities to strengthen governance and discipline.
- Represent Customs operations in business and broker QBRs and influence action plans.
- Own and coordinate responses to requests, audits, and investigations.
- Oversee post-entry customs activities as part of regional governance.
- Ensure capability and readiness through trained personnel and role coverage.
- Support training, compliance, and EHS requirements.
- Manage regional Customs authority relationships and government stakeholders.
- Own and report regional metrics and use results to drive action.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
- GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
- Access to Fidelity resources and financial planning consultants.
- Tuition assistance.
- Adoption assistance.
- Paid parental leave.
- Disability benefits.
- Life insurance.
- 12 paid holidays.
- Permissive time off.
- Discretionary annual bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
