Customs Operations Senior Specialist

Hitachi•Mount Pleasant, PA

10d•Onsite

About The Position

The Customs Operations Senior Specialist manages import customs operations for goods entering the United States. The role establishes procedures for collecting and validating documentation, reviews trade compliance requirements, coordinates with customs brokers, and supports customs entry and cargo release activities. It handles products subject to Section 232 regulations and includes verifying shipping documentation and HS/HTS classifications, preparing customs instructions in SAP GTS, supporting customs entry audits and corrections, monitoring performance through reporting, and resolving customs-related delays or issues that affect delivery and costs. The work supports compliant import processes, supply chain continuity, and reliable movement of goods through effective customs management and process improvement. The position collaborates with cross-functional teams and provides exposure to global customs operations and international trade processes. It also involves working with professionals across customs, trade compliance, logistics, and supply chain functions.

Requirements

Must already have work authorization permitting employment with Hitachi Energy in the United States.
Advanced knowledge of customs laws and regulations, including HS codes, Incoterms, customs procedures, free trade agreements, Section 232 regulations, and customs broker coordination.
At least 5 years of experience managing international inbound customs operations and customs broker relationships.
Experience reviewing import documentation, customs entries, and trade compliance requirements.
Experience preparing customs instructions and working within customs operational processes.
Experience using SAP S/4HANA, including GTS and TM modules.

Nice To Haves

CCS (Certified Customs Specialist) or equivalent certification.

Responsibilities

Lead customs operations for inbound shipments into the United States, including document collection and validation.
Review import documentation for compliance with customs laws, regulations, and Section 232 requirements.
Coordinate with customs brokers to prepare customs entries and facilitate cargo release.
Verify shipping documentation, including HS/HTS classifications and required trade compliance information.
Prepare and submit customs instructions in SAP GTS according to internal requirements.
Support customs entry audits and manage follow-up actions and correction requests with customs brokers.
Prepare customs operations reports and KPI metrics to monitor performance and identify savings opportunities.
Investigate customs-related delays and implement improvements to reduce delivery impacts and additional storage costs.
Ensure compliance with applicable external and internal regulations, procedures, and guidelines.