Senior Manager, Customs Compliance Operations

Samsung Electronics•Plano, TX

About The Position

Samsung Electronics America, Inc. (SEA), headquartered in Plano, Texas, is seeking a Senior Manager, Customs Compliance Operations. The role handles day-to-day import, export, and logistics activity, including product classification, customs broker oversight, auditing, regulatory monitoring, and trade compliance process improvement. It also supports export documentation and screening, cost analysis, company audits, and cross-functional projects. The position supports SEA’s operations across mobile devices, home appliances, home entertainment, 5G networks, digital displays, and other products and services.

Requirements

Bachelor’s degree in Business, International Trade, or equivalent experience.
At least 6 years of international trade experience with a good understanding of core trade principles, including valuation, tariff coding, free trade agreements, and reconciliation.
Knowledge of Microsoft Office products, including Excel, PowerPoint, and Word.

Nice To Haves

Customs broker license; preferred but not required.
Critical-thinking and analytical skills for data manipulation and the ability to create actionable and informative data, such as with Alteryx, Tableau, or dashboarding.
Confidence, integrity, enthusiasm, and executive presence suited to a fast-paced, energetic, proactive organization.
Experience in the telecommunications, technology, consumer electronics, or retail industry.

Responsibilities

Handle day-to-day import, export, and logistics activity, including reviewing transport documents, designating tariffs, and providing broker instructions.
Use internal tools to classify finished products and service parts for USHTS and ECCN codes, maintain data in the company ERP, and manage the parts database.
Coordinate and conduct import audits covering tariff codes, value, quantity, and free trade agreement claims; monitor brokerage compliance using metrics and broker scorecards.
Ensure the designated customs broker complies with requirements and exercises reasonable care when filing customs declarations for consumption or foreign trade zone entries.
Audit import data and billing rates and process vendor billing invoices.
Monitor and assess the impact of local and global customs changes, laws, and regulations, and summarize guidance to mitigate risks.
Support the development of standard operating procedures and training, and refine and implement trade compliance processes and best practices.
Assist Logistics and Finance/Accounting with analysis of duties, taxes, and international transportation costs, and develop cost-minimization methods.
Support export functions, including document creation, guidance, direction, and restricted-party screening when necessary.
Assist with internal company global policies and finance audits.
Support cross-functional projects related to trade transactions.