Region Client Sales Executive

Ricoh Americas Holdings•Tucker, NC

2d•Onsite

About The Position

The Region Client Executive is a strategic account management role responsible for building and strengthening relationships with senior-level executives within an assigned portfolio of accounts. The role manages up to five key client relationships and partners closely with the Partner Executive and Industry Strategist to develop and execute account strategies aligned with industry objectives. The position focuses on profitable growth through client retention, account expansion, additional service offerings, and increased customer engagement, while meeting or exceeding revenue and gross profit targets. It is primarily office-based and requires approximately 30% travel, including occasional overnight travel.

Requirements

Bachelor's degree or equivalent combination of education and experience in a related field.
Minimum of 10 years of account management experience.
Proven experience working with executive-level leaders within Fortune 1000 organizations.
Demonstrated success growing service-based business and client relationships.
Ability to collaborate effectively and build influence across organizations.
Strong strategic thinking and thought leadership capabilities.
Excellent verbal, written, and presentation communication skills.
Proactive mindset with the ability to develop innovative solutions and ideas.
Ability to establish, nurture, and maintain professional relationships with key stakeholders.
Strong understanding of Ricoh's products, services, and solutions.
Knowledge of solution design and implementation processes.
Strong technical aptitude and technology proficiency.

Responsibilities

Cultivate and expand relationships with Senior Vice President-level and other executive stakeholders.
Develop a deep understanding of clients' business challenges, objectives, and strategic priorities through effective client engagement.
Lead the account-level business planning process in partnership with clients.
Create and maintain a 12–18 month account roadmap aligned with broader industry strategies.
Drive profitable growth through client retention, account expansion, additional service offerings, and increased customer engagement.
Proactively engage and coordinate internal sales, operations, and subject matter experts to support client initiatives.
Provide thought leadership and leverage collaboration to build trust, credibility, and influence with clients.
Clearly articulate Ricoh's value proposition, capabilities, and market position.
Build strong internal and external relationships to support account retention and growth while managing day-to-day sales activities.
Navigate and manage customer decision-making and approval processes through executive sponsors and key stakeholders.
Meet or exceed revenue and gross profit targets.
Maintain accurate sales activity, pipeline, and account information in CRM systems on a daily basis.
Perform other duties as assigned.