Refrigeration Parts Coordinator

North Central Utility of Wisconsin•Green Bay, WI

1d•Hybrid

About The Position

North Central Utility (NCU) is seeking a self-motivated and results-driven Refrigeration Parts Coordinator to join their team. This role involves working with customers and teammates, focusing on the refrigeration parts program. NCU is a large semi-trailer dealership with an extensive inventory of heavy-duty trailer, truck/tractor, and refrigeration parts, serving as a "One Stop Shop" for truck and semi-trailer parts. This is a safety-sensitive position that requires pre-employment and post-accident drug testing.

Requirements

Transport refrigeration parts experience
Ability to work independently and with a team
High degree of integrity and a strong work ethic
Strong interpersonal skills
Excellent verbal, written, and presentation skills
Strong attention to detail
Excellent planning, organizational, and time management skills
Positive attitude
Flexibility and ability to adapt to change with a professional demeanor
High energy
High School Diploma or GED equivalent
Driver’s License in good standing
Strong computer skills
Microsoft Office (Word, Excel, Outlook) proficiency
Proficient with technology
Ability to meet the physical demands of the position, including, but not limited to, the ability to sit, stand, walk, bend, twist, reach overhead, stoop, and squat repetitively for long periods of time
Ability to repetitively push/pull and/or lift/carry at least 50 pounds
Driver’s License (Required)
Education: High school Diploma or equivalent (Required)

Nice To Haves

Previous refrigeration parts experience preferred
Experience in heavy-duty truck/trailer, refrigeration industrial, or auto parts: 1 year (Preferred)

Responsibilities

Focus on our refrigeration parts program
Assuring that we have adequate and correct refrigeration parts on hand
Assisting with refrigeration parts procurement
Assisting with refrigeration parts estimates and quotes
Reviewing and resolving refrigeration part deficiencies
Reviewing refrigeration on order status and working with suppliers to expedite our refrigeration part orders
Assist in refrigeration parts and system training to other Parts Employees and Customers
Represent NCU to all walk-in store customers
Educate the retail customer on NCU parts and services, especially refrigeration
Answer phone as needed
Order processing
Assist with parts stocking and store organization
Increase sales volume through promotional sales & activity
Suggest items of value to build customer loyalty and identify opportunities for incremental sales volume as needed
Order parts and fill back orders
Work with management to eliminate excess inventory and increase turns
Accurate and timely processing and completion of paperwork
Build relationships with customers
Assist back counter parts sales reps
Sell product features
Assist with EOY Inventory
Assist Manager as needed
Other Tasks as Assigned