Parts Coordinator

Visual Edge IT•Memphis, TN

4d•Onsite

About The Position

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care. With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success. The Parts Coordinator is responsible for managing the receipt, stocking, and processing of parts within the warehouse. This role ensures accurate inventory control, supports technicians with urgent requests, and assists with shipping and receiving activities. The position plays a key role in maintaining efficient warehouse operations and supporting service teams.

Requirements

Proficiency in Microsoft Office 365 Suite
Ability to prioritize workload and meet deadlines.
Strong oral and written communication skills.
Team-oriented problem solver with ownership mindset.
Ability to operate pallet jack, hand truck, and forklift.

Nice To Haves

Previous warehouse experience.
Familiarity with inventory management systems.

Responsibilities

Receive parts, verify against purchase orders and packing slips, and report discrepancies to purchasing.
Process warranty returns from technicians.
Assist technicians with urgent walk-up requests.
Process daily ILC parts transfer requests.
Respond to email inquiries and research inventory issues.
Support supply team with receiving, restocking, pulling orders, and shipping as needed.
Run Technician Restocking Report twice weekly; update stocking codes and adjust min/max levels based on usage.
Manage Technician Temporary Stock Report; pull obsolete inventory and market slow-moving items to other regions.
Assist with unloading trucks using forklift or direct pickups to Inventory Control Manager.
Commit purchase receipts to Doc Record daily.
Process inter-branch shipping requests at designated times.
Collaborate with service team, dispatch, and purchasing concerning escalations.
Participate in quarterly and year-end inventory cycle counts.
Maintain a clean and organized warehouse environment.