Refreshments Operator I

Aramark•Richmond, VA

13d•$18 - $19•Onsite

About The Position

The Refreshments Operator I is responsible for providing exceptional customer service by ensuring that our customers’ products are stocked appropriately. Ensure that customers' equipment is always operating properly, cleaned, and notify them of any new offers that may be of interest to them. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. LifeWorks is the premiere division of business dining in Aramark. We are contracted to our clients as the on-site customized restaurant group with the most inspirational service culture in the industry. We Inspire Life at Work by providing heartfelt, knowledgeable, and personalized service—making experiences memorable instead of simply transactional.

Requirements

One to two years of experience in a position requiring interpersonal skills and customer service skills
High School Diploma or G.E.D. required
Client interaction, communication, organization/time management are critical to the success of this role.
Ability to respond quickly to changing demands.
Strong sense of urgency and problem-solving skills.
Excellent written and verbal communication skills
Must have a valid driver’s license and acceptable driving record.
Must possess the ability to work efficiently and independently.
Must be willing to travel to other locations to assist with short notice.

Responsibilities

Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes
Manage the ordering, delivery, and stocking of items at client location
Communicate with customer's employees about new product interest
Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
Performs repairs to best of ability.
Calls in orders and service calls to head office.
Distributes promotional materials and merchandises complete product line.
Cleans equipment and exchanges decanters on each visit.
Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations.
Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product.