Refractory Support Specialist I

Calderys • Ghent, KY

1h • Onsite

About The Position

The Refractory Support Specialist I represents HarbisonWalker International as an on-site and first-call technical liaison servicing one or two accounts. The role receives direction from the customer and supervisor regarding work to be completed and works directly with internal Customer Service and Sales Representatives to provide customers with cost-effective products suited to their needs and establish HarbisonWalker International as their product of choice.

This is a labor-intensive position assisting customers with lining, relining, and repairing furnaces, ladles, and tundishes. The specialist supports refractory installation, evaluates product performance, maintains equipment and inventory, and promotes safety and 5’S standards at customer facilities.

Requirements

• High school diploma or GED.
• Ability to safely use a brick saw and bricklaying equipment to lay brick.
• Working knowledge of refractory-lined units.
• Ability to operate a jib crane and ensure loads are rigged correctly.
• Ability to safely operate a forklift.
• Ability to safely operate various hand and electrical tools.
• Ability to read, understand, and follow work orders as directed.
• Ability to detect and correct unsafe or hazardous equipment and workplace conditions.
• Organized, with an emphasis on quality and the ability to meet deadlines.
• Fundamental computer skills.

Nice To Haves

• Excel experience is a plus.
• Previous construction or manufacturing experience will be considered.

Responsibilities

• Read and interpret refractory lining drawings and use brick saws and bricklaying equipment to install brick in ladles, furnaces, tundishes, and other units; handle bricks by hand for multiple hours; perform plug changes and repair slide gates.
• Teach installation procedures and provide guidance on correct procedures.
• Assist customer staff with refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber, and firebrick installation.
• Assist customer staff with cleaning and preparing ladles, furnaces, tundishes, and other units for repair, relining, and fabrication.
• Observe product performance at customer sites; perform in-service inspections and post-mortem tear-outs; document findings and review them with the appropriate HarbisonWalker International team members.
• Work closely with customers to understand their requirements and help optimize product performance; monitor stock levels and place replacement orders with HarbisonWalker International’s Customer Service department.
• Perform preventive and general maintenance on refractory equipment and document preventive maintenance.
• Count spare parts and equipment inventory to maintain site-specific standards and complete accurate, detailed refractory reports.
• Observe and promote safety and 5’S standards; comply with facility safety policies, procedures, and applicable regulations; participate in daily safety toolbox talks and monthly training; and maintain a safe, clean work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED