Lead Refractory Support Specialist

HarbisonWalker International • Calvert, AL

7d

About The Position

The Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and coordinates and leads the daily workflow of tasks performed by Refractory Installation Technicians. The position requires extensive travel to customer sites and responsibility for excellent customer service and daily communication with customers.

The role performs refractory installation and repair work, prepares refractory-lined equipment for repair, relining, and fabrication, and conducts inspections and tear-outs. It also oversees inventory and maintenance activities, collaborates with customers to prioritize and schedule work, and promotes a safe, clean working environment.

Requirements

• High school diploma or GED.
• Ability to safely use a brick saw and bricklaying equipment to lay brick.
• Working knowledge of refractory-lined units.
• Ability to operate a jib crane and ensure loads are rigged correctly.
• Ability to safely operate a forklift.
• Ability to safely operate various hand and electrical tools.
• Ability to read, understand, and follow work orders as directed.
• Ability to detect and correct unsafe or hazardous conditions involving equipment and the work environment.
• Organized, quality-focused approach and ability to meet deadlines.
• Fundamental computer skills.
• Four or more years of refractory installation experience, or equivalent construction or manufacturing experience; alternatively, two or more years of people supervision or equivalent experience in lieu of refractory experience.

Nice To Haves

• Experience with Excel.
• Bilingual ability.

Responsibilities

• Read and interpret refractory lining drawings; use brick saws and bricklaying equipment to lay brick in ladles, furnaces, tundishes, and similar equipment; handle bricks by hand for multiple hours; perform plug changes and repair slide gates.
• Teach installation procedures and provide guidance on correct procedures.
• Perform refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber installation, and firebrick installation.
• Prepare ladles, furnaces, tundishes, and similar equipment for repair, relining, and fabrication.
• Perform in-service inspections and post-mortem tear-outs, document findings, and review them with the appropriate HarbisonWalker International team members.
• Perform preventive and general maintenance on tools and refractory equipment and document preventive maintenance.
• Count spare parts, tools, and products to ensure site-specific standards are maintained; complete detailed inventory and usage reports at the end of each shift and meet deadlines.
• Work with customers to determine and schedule required jobs, prioritize workflow to meet the schedule, and make decisions about refractory installation when needed.
• Observe and promote safety and 5’S standards; comply with facility safety policies, procedures, and applicable regulations; participate in daily safety toolbox talks; and maintain a safe and clean working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED