Lead Support Services Specialist
About The Position
This position is in the Small Business Administration’s Office of the Chief Operating Officer in Washington, DC. The incumbent provides technical and operational leadership to staff delivering mission-essential administrative support services and serves as the principal advisor to senior leadership on administrative services policies, programs, workforce operations, and agency-wide support strategies. At the GS-0342-13 level, the position leads the Support Services Team and provides technical authority for administrative support services programs affecting Headquarters and field operations.
Requirements
- One year of specialized experience equivalent to the GS-12 grade level in the Federal service, obtained in the public or private sector.
- Experience leading and administering administrative support programs for a large organization, including facilities, logistics, property and fleet management, mail operations, printing services, and contract oversight.
- Experience developing and implementing policies and Standard Operating Procedures.
- Experience managing budgets and resources while ensuring compliance with federal laws and regulations.
- U.S. citizenship.
- Successful completion of a background investigation.
- May be required to serve a one-year probationary period.
- Qualifications must be clearly referenced in the applicant’s resume.
Responsibilities
- Lead the day-to-day operations of the Support Services Team by assigning and monitoring work, balancing workloads, establishing priorities, and ensuring timely completion of assignments in accordance with agency requirements and performance expectations.
- Plan, manage, and coordinate Small Business Administration administrative support services programs affecting Headquarters and field operations.
- Prepare detailed analyses and projections of funding requirements for current and future fiscal years based on operational needs and program priorities.
- Develop and maintain agency Standard Operating Procedures governing administrative services functions.
- Advise senior leadership on administrative services policies, programs, workforce operations, and agency-wide support strategies.
Benefits
- Comprehensive federal employee benefits package for employees and their families; specific eligibility depends on position type.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
