Lead Support Services Specialist

Small Business Administration • Washington, DC

1d

About The Position

This position is in the Small Business Administration’s Office of the Chief Operating Officer in Washington, DC. The incumbent provides technical and operational leadership to staff delivering mission-essential administrative support services and advises senior leadership on administrative services policies, programs, workforce operations, and agency-wide support strategies. At the GS-13 level, the role leads the Support Services Team’s daily operations and serves as the lead technical authority for administrative support programs affecting Headquarters and field operations.

Requirements

• U.S. citizenship.
• Successful completion of a background investigation.
• One year of specialized experience equivalent to the GS-12 grade level in the Federal service, obtained in the public or private sector.
• Experience leading and administering administrative support programs for a large organization, including facilities, logistics, property and fleet management, mail operations, printing services, and contract oversight.
• Experience developing and implementing policies and standard operating procedures.
• Experience managing budgets and resources while ensuring compliance with federal laws and regulations.
• Current career or career-conditional federal employees applying for promotion under Merit Promotion must have completed at least 52 weeks at the next lower grade level.
• All qualification requirements must be met by 11:59 p.m. Eastern Time on November 6, 2026.

Responsibilities

• Lead day-to-day operations of the Support Services Team by assigning and monitoring work, balancing workloads, establishing priorities, and ensuring timely completion in accordance with agency requirements and performance expectations.
• Plan, manage, and coordinate SBA administrative support services programs affecting Headquarters and field operations.
• Prepare detailed analyses and projections of current- and future-fiscal-year funding requirements based on operational needs and program priorities.
• Develop and maintain agency Standard Operating Procedures for administrative services functions.
• Advise senior leadership on administrative services policies, programs, workforce operations, and agency-wide support strategies.

Benefits

• Comprehensive federal employee benefits package for employees and their families.
• Opportunities to perform work at an alternative location, such as home, consistent with work requirements, SBA policy, and applicable collective bargaining provisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed