Lead Refractory Support Specialist

Calderys Group • Calvert, WA

6d

About The Position

The Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and coordinates and leads the daily workflow of tasks performed by Refractory Installation Technicians. The role requires extensive travel to customer sites and is accountable for excellent customer service and daily communication with customers.

The position performs refractory installation and repair work, guides technicians on correct procedures, and collaborates with customers to prioritize scheduled jobs. It also includes inspections, documentation, inventory and maintenance tasks, and promoting safety and 5’S standards in the work environment.

Requirements

• High school diploma or GED.
• Ability to safely use a brick saw and bricklaying equipment to lay brick.
• Working knowledge of refractory-lined units.
• Ability to operate a jib crane and ensure loads are correctly rigged.
• Ability to safely operate a forklift.
• Ability to safely operate various hand and electrical tools.
• Ability to read, understand, and follow work orders as directed.
• Ability to detect and correct unsafe or hazardous equipment and workplace conditions.
• Organized, with emphasis on quality and the ability to meet deadlines.
• Fundamental computer skills.
• Four or more years of refractory installation experience, or equivalent construction or manufacturing experience; alternatively, two or more years of people supervision or equivalent experience in lieu of refractory experience.
• Ability to meet the stated physical and environmental demands, including frequent lifting of up to 75 pounds and working in very loud conditions; may need to wear a respirator, hearing protection, or other safety equipment.

Nice To Haves

• Experience using Excel.
• Bilingual ability.

Responsibilities

• Read and interpret refractory lining drawings; use brick saws and bricklaying equipment to install brick in ladles, furnaces, tundishes, and similar units; handle bricks by hand for multiple hours; perform plug changes and slide-gate repairs.
• Teach installation procedures and provide guidance on correct procedures.
• Perform refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber, and firebrick installation.
• Prepare ladles, furnaces, tundishes, and similar units for repair, relining, and fabrication.
• Perform in-service inspections and post-mortem tear-outs, document findings, and review them with the appropriate HarbisonWalker International team members.
• Perform preventive and general maintenance on tools and refractory equipment and document preventive maintenance.
• Count spare parts, tools, and product inventory to maintain site-specific standards; complete detailed inventory and usage reports at the end of shifts and meet deadlines.
• Collaborate with customers to identify and schedule jobs, prioritize workflow, and make decisions about refractory installation when needed.
• Observe and promote safety and 5’S standards; comply with facility safety policies, procedures, and applicable regulations; participate in daily safety toolbox talks; maintain a safe and clean work environment.
• Coordinate and lead the daily workflow of Refractory Installation Technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED