Refinish Tech Rep

LKQ Corporation • West Deptford Township, NJ

12d • $70,000 - $90,000

About The Position

The Refinish Tech Rep provides technical support at the customer level, primarily supporting sales growth and customer retention efforts of the PB&E sales organization with a high-quality customer focus. The role demonstrates and trains customers on products, supports product and color issue resolution, and reviews repair processes to encourage proper product use and improve customer output. It also supports sales and installation of new accounts and requires adherence to health, safety, and equipment practices.

Requirements

• High school diploma or GED.
• At least 3 years of related experience.
• Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics software, and related tools; ability to create and maintain documents, spreadsheets, databases, and presentations.
• Ability to use moderately complex oral and written communication, train others, interact with others, and make presentations to departments or middle management.
• Ability to handle multiple tasks or projects simultaneously with moderate complexity.
• Must be able to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Must occasionally lift and/or move up to 25 pounds.
• Employees assigned driving responsibilities must meet applicable eligibility and safety requirements.

Nice To Haves

• Some college coursework.
• At least 5 years of automotive refinishing experience.
• Completion of paint manufacturers' training in waterborne paint application.
• Strong color-matching abilities.
• I-CAR certifications.

Responsibilities

• Ensure proper health, safety, and equipment practices are followed during work hours.
• Perform product demonstrations and line trials for prospective and existing customers.
• Conduct in-shop product training for new and existing accounts as required.
• Resolve product failures and problems by identifying systemic causes and providing system or process solutions to prevent recurrence.
• Support resolution of color issues with key accounts.
• Support sales and installation of new accounts.
• Review repair processes for product-related matters to ensure proper use of products and enhance customer output.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• Fertility coverage.
• 401(k) with generous company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee assistance program.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED