About The Position

Referral Specialist – Heart & Vascular Specialists Clinic – Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location: 8440 Walnut Hill Lane, Building 4, Suite 610, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm Travel: 25%25 to surrounding clinics as needed (mileage reimbursement provided) Heart & Vascular Specialists Clinic Highlights: At Texas Health Heart & Vascular Specialists, we pride ourselves in offering an innovative, multidimensional approach to caring for your heart. Our highly skilled team provides comprehensive cardiovascular service lines with four board-certified cardiologists providing diagnostic, interventional cardiology and a broad spectrum of cardiovascular conditions faced by our patients. Join our team members who pride themselves in giving great quality care for our patients. Our team has a strong work ethic, positive attitudes, and support each other with years of great teamwork.

Requirements

  • High School Diploma or equivalent (required)
  • Have strong customer skills
  • Have good communication skills
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

  • 2 years related experience in Healthcare environment (strongly preferred)

Responsibilities

  • Delivers care to patients utilizing the Referral Specialist Process
  • Will initiate and manage all components of clinical referrals for various services.
  • Sets up appointments and any special arrangements such as transportation, interpreter services, etc.
  • Verifies insurance coverage and obtains authorizations, if needed, from insurance providers.
  • Acts as liaison between hospitals, physicians, health plans, vendors and patients or referral sources.
  • Coordinates flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patient.
  • Develops and maintains database of referral physician offices preferred by each physician within the clinic.
  • Assists Practice Manager with complaint resolution and solutions related to patient referrals.
  • Enters referrals, documents, communications, and actions in system.

Benefits

  • 401k
  • PTO
  • medical
  • dental
  • Paid Parental Leave
  • flex spending
  • tuition reimbursement
  • Student Loan Repayment Program
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