PART TIME - Referral Coordinator

EMERALD COAST INFECTIOUS DISEASES MEDICAL GROUP • Fort Walton Beach, FL

1d • $16 - $18 • Onsite

About The Position

Emerald Coast Infectious Diseases / American Medical Group is seeking a part-time Medical Referral Coordinator to facilitate referrals from specialists and external services. The coordinator manages the referral process from start to finish, including insurance verification, authorizations, appointment scheduling, follow-up, recordkeeping, and communication between providers, patients, and specialists. The role requires timely, accurate referral processing and professional, empathetic responses to patient questions and concerns.

Requirements

• High school diploma or equivalent.
• Minimum 1–2 years of experience in a medical office or healthcare setting, preferably in referrals or patient coordination.
• Knowledge of medical terminology, insurance plans, and authorization procedures.
• Proficiency with EHR systems such as Epic, Athenahealth, RXNT, or eClinicalWorks.
• Excellent communication, organizational, and multitasking skills.
• Strong attention to detail and ability to work in a fast-paced environment.

Nice To Haves

• Experience in referrals or patient coordination.

Responsibilities

• Coordinate and process incoming medical referrals from providers, diagnostic services, and facilities.
• Verify insurance coverage and obtain prior authorizations as needed.
• Schedule appointments and follow up with patients regarding referral status.
• Maintain accurate, up-to-date records in the electronic health record system.
• Communicate referral status to physicians, clinical staff, patients, and external offices.
• Send thank-you letters to referring providers.
• Ensure referrals are completed in a timely manner and meet compliance standards.
• Address patient questions and concerns professionally and empathetically.
• Send physicians’ consultation notes to referring providers.

Benefits

• Part-time employees are not eligible for company benefits.
• Full-time employees, after 90 days, are offered medical, dental, and vision coverage through the CIGNA Medical Plan.
• Full-time employees receive employer-paid disability and life insurance options.
• Full-time employees receive a PTO allowance.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED