Patient Referral Coordinator - Part Time

Church Health (Church Health Center of Memphis, Inc.)•Memphis, AL

3d•$18 - $21•Onsite

About The Position

The Patient Referral Coordinator coordinates subspecialty care for patients across various medical providers in the community. The role works with providers to prioritize referrals and determine appropriate specialty-care options, schedules subspecialty appointments, communicates relevant information to patients, and tracks medical records to close the referral loop.

Requirements

High school diploma or GED.
Working understanding of medical clinic operations and medical terminology.
Ability to communicate effectively, both orally and in writing, with a broad base of stakeholders.
Strong customer service skills and the ability to maintain a positive attitude under pressure.
Attention to detail and a high level of accuracy and confidentiality.
Strong organizational skills and the ability to manage multiple priorities on varying timelines.
Moderate desktop computer skills, including use of the O365 productivity software suite.
1–3 years of experience.

Nice To Haves

Associate’s degree or certification in a relevant field is preferred.
Working knowledge of EHR systems and data entry is a plus.

Responsibilities

Work with providers to prioritize referrals and determine the best course of action for specialty care, considering a variety of factors.
Communicate effectively with external and internal staff, providers, volunteers, and patients.
Schedule subspecialty appointments and communicate appropriate information to patients.
Request and track medical records for scheduled subspecialty visits to close the referral loop.