Referral Coordinator

Conifer Health Solutions•San Antonio, TX

About The Position

Medical office position responsible for managing referrals for the medical offices in the market. The Referral Coordinator processes patient referrals, facilitates orders to outside facilities, coordinates scheduling for referred patients, helps patients find resources that accept their insurance, obtains payer pre-authorizations, and contacts insurance companies to seek approval for medications that may have been denied because of formulary changes.

Requirements

  • High school diploma or GED.
  • At least four years of experience working in a medical office setting.

Nice To Haves

  • Completion of a medical assisting or medical office assistant program.
  • Healthcare management/administration or Medical Assistant certification.

Responsibilities

  • Process patient referrals for the practices in the market.
  • Facilitate orders to outside facilities.
  • Coordinate scheduling of office visits for referred patients.
  • Assist patients in finding resources that accept their insurance.
  • Obtain pre-authorization from payers.
  • Call insurance companies to request approval for medications denied due to formulary changes.
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