Referral Clinical Coordinator (Temporary)

OneLegacy Brand•Orange, CA

5d•Onsite

About The Position

The Referral Clinical Coordinator (RCCN) supports hospitals in identifying and referring potential organ donors. The role gathers and interprets medical information to help determine donor suitability, discusses care plans with medical teams, and provides donor-management goals that help preserve donation opportunities. The coordinator facilitates completion and review of brain-death documentation and represents OneLegacy to potential donors’ authorizing parties. When appropriate, the role undertakes registry notification or an approach for donation authorization. The coordinator may also assist with donation activities at a OneLegacy Recovery Center, including transportation, logistics, documentation, donor care, and organ recovery. This is a temporary, full-time, non-exempt position based in Orange, California. Work is in person and in the field service area, with travel by personal vehicle or air to meeting sites and other locations. The schedule consists of 12-hour shifts from 7 p.m. to 7 a.m., seven days in a two-week period, including alternating weekends. Night-shift differential is available. The stated salary range is $64,464.40–$77,077. The coordinator responds to and triages referrals, reviews hospital records, collaborates with hospital staff and OneLegacy partners, supports donor care and end-of-life discussions, and helps ensure brain-death documentation is complete and accurate. The role also precepts new Referral Clinical Coordinators under the direction of Referral Management Leadership and Education teams.

Requirements

EMT, Paramedic, or LVN license.
Work experience in the medical field and knowledge of medical terminology.
Current California driver’s license.
Auto insurance meeting California minimum insurance coverage standards.
Reliable automotive transportation.

Nice To Haves

Associate’s or Bachelor’s degree preferred.

Responsibilities

Respond promptly to potential donor referrals to assess suitability and support the donation process.
Build relationships with hospital staff and establish a presence with the patient’s bedside nurse and unit Charge Nurse; communicate plans and assessments when leaving the unit.
Communicate directly with the attending physician during the initial site visit and before any approach to the family or Authorizing Party.
Collaborate with the Referral Triage Specialist, Referral Supervisor of Organ Procurement, and/or Medical Director of Referral Management on active referrals.
Access and review hospital medical records and enter information into OneLegacy’s Electronic Medical Records system according to policy.
Discuss early medical derangements, organ function, and clinical plans with hospital staff; develop treatment plans under the direction of the Medical Director of Referral Management and collaborate on interventions to optimize organ function and preserve donation opportunities.
Keep hospital staff informed about the progression of active referrals.
Review brain-death medico-legal documentation for completeness and accuracy under hospital policy, California Health and Safety Code, and the 2010 American Association of Neurology Guidelines; direct revisions as needed and send acceptable documentation to the Referral Triage Specialist for verification.
Perform Referral Intake Triage, including answering initial organ referral calls, triaging referrals, and documenting in the EMR in collaboration with the Referral Triage Specialist to establish acuity.
Review the Not Brain Dead status board for active hospital referrals, conduct site visits for Not Brain Dead referrals, and chart in the EMR.
Identify the Authorizing Party and language requirements; document relevant family dynamics and other information to prepare for an authorization approach.
Collaborate with hospital care teams and internal OneLegacy partners during end-of-life discussions so the Authorizing Party has an appropriate opportunity to consider donation.
Work with the Clinical Donor Management team to facilitate care orders to the bedside nurse or physician.
Complete coroner notification or release; request that an initial blood sample be held for the coroner; verify height and weight; and upload patient records as attachments to digitalDONOR while documenting in the EMR.
Train new Referral Clinical Coordinators under the direction of Referral Management Leadership and Education teams, help monitor and maintain staff training logs and forms, and use training tools provided by those teams.
Assist with donation-process activities at a OneLegacy Recovery Center, including transportation, logistics, documentation, donor care, and organ recovery when necessary.