Referral Clinical Coordinator (Temporary)

OneLegacy•Orange, CA

6d•$64,464 - $77,077•Onsite

About The Position

The Referral Clinical Coordinator (RCCN) helps hospitals identify and refer potential donors, gathers and interprets medical information to help determine donor suitability, and discusses care plans with medical teams. The role provides donor-management goals to help preserve the opportunity for donation, facilitates completion and review of brain-death documentation, and represents OneLegacy to potential donors’ authorizing parties. When appropriate, the coordinator undertakes registry notification or approaches the authorizing party for donation authorization. The position may also support donation at a OneLegacy Recovery Center, including transportation, logistics, documentation, donor care, and organ recovery when necessary. The coordinator responds to and triages referrals, reviews hospital medical records, documents in the electronic medical record system, coordinates with hospital staff and OneLegacy colleagues, and supports interventions to optimize organ function. The role also includes evaluating brain-death documentation, identifying authorizing parties and language requirements, supporting end-of-life discussions, facilitating donor-care orders, and completing related referral-management tasks. RCCs also help train new hires and maintain department training records. This is a full-time, temporary, non-exempt position based in Orange, California. Work is in person and in the field service area, with travel to meeting sites and other locations by personal vehicle or air. The schedule is 12-hour night shifts from 7 p.m. to 7 a.m., seven days in a two-week period, including alternating weekends. Salary is $64,464.40–$77,077, with a night-shift differential available.

Requirements

EMT, Paramedic, or LVN license.
Required work experience in the medical field and medical terminology.
Current California driver’s license.
Auto insurance meeting California minimum coverage standards.
Reliable automotive transportation.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Respond promptly to potential donor referrals, assess suitability, and support the donation process.
Build relationships with hospital staff to encourage referral activity and establish a presence with the patient’s bedside nurse and charge nurse.
Communicate with the attending physician during the initial site visit and before any approach to the family or authorizing party.
Collaborate with referral triage, referral supervision, and medical leadership to manage active referrals.
Access and review hospital medical records and enter information into OneLegacy’s electronic medical record system in accordance with policy.
Review medical records and discuss clinical changes, organ function, and care plans with hospital staff; coordinate treatment planning and interventions under the direction of the Medical Director of Referral Management.
Communicate the progression of active referrals to hospital staff.
Review brain-death medico-legal documentation for completeness and accuracy against hospital policy, California law, and applicable guidelines; direct revisions as needed and send acceptable documentation for verification.
Perform Referral Intake Triage duties, including answering initial organ-referral calls, triaging referrals, and documenting acuity in the electronic medical record system in collaboration with the RTS.
Review the Not Brain Dead status board and conduct and document site visits for applicable referrals.
Identify the authorizing party and language requirements, and document relevant family dynamics and other information needed to prepare for a donation approach.
Collaborate with hospital care teams and OneLegacy partners during end-of-life discussions so the authorizing party has an appropriate opportunity to consider donation.
Work with Clinical Donor Management team members to facilitate care orders to the bedside nurse or physician.
Complete coroner notification or release, request that an initial blood sample be held for the coroner, verify height and weight, and upload patient records as attachments to digitalDONOR while documenting in the EMR.
Train new-hire RCCs under the direction of Referral Management Leadership and Education teams.
Collaborate with Referral Management Leadership to monitor and maintain staff training logs and forms and use provided training tools.