Referral Clerk (Office Automation)

Military Treatment Facilities under DHA • Fort Leavenworth, KS

2d • Onsite

About The Position

This position is a Referral Clerk (Office Automation) role located at Fort Leavenworth, Kansas. It supports referral and authorization activities, including processing and tracking referrals to providers and recording referral results in the electronic medical record. The incumbent also obtains provider-visit reports in a usable format and verifies enrollee information in the Defense Enrollment and Eligibility Reporting System. This is a direct-hire solicitation, and salary negotiation may be available for candidates new to Federal service. The position is designated Mission Essential and Inclement Weather Essential; the incumbent must report during contingency operations and emergencies and make every attempt to report on time or remain on duty during severe weather.

Requirements

• U.S. citizenship is required.
• Meet the qualification requirements through one year of specialized experience assisting with referral processes using automated systems, answering phone calls, and maintaining files or documentation using a filing system; or four years of education above high school in an accredited business, secretarial, or technical school, junior college, college, or university; or an eligible combination of education and experience totaling at least 100% of the requirements.
• Qualified typist proficiency: 40 words per minute.
• A suitability or fitness determination may be required based on a completed background investigation.
• Sign a condition-of-employment statement consenting to seasonal influenza vaccination or provide a recognized exemption; immunization screening is required.
• Hepatitis B immunization is required for positions with direct patient contact. Proof of other immunizations may also be required depending on the position.
• Foreign education used to meet qualification requirements must be evaluated by a qualified private organization or receive full credit at an accredited U.S. college or university.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Complete a one-year probationary period.
• Direct deposit of pay is required.
• Provide proof of U.S. citizenship.

Responsibilities

• Support the various elements of the referral and authorization process.
• Refer safety and risk management concerns to the appropriate supervisor.
• Track, obtain, post, and enter referral results into the electronic medical record.
• Process and track referrals to providers.
• Obtain reports of provider visits in a usable format.
• Confirm the accuracy and consistency of enrollee information in the Defense Enrollment and Eligibility Reporting System.
• Report to work during contingency operations, natural disasters, extreme weather, or other emergency situations, and make every attempt to report on time or remain on duty during severe weather.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED